Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Faith H.
Gender:Female
Verified Purchase:Yes
I enjoy useing this vacuum due to being wireless, good suction, wonderful Dyson customer support, and great product warrantee which makes your purchase and issues worry free. I have 2 at home and now I have one at work too =)
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: RP 0009
Verified Purchase:Yes
My wife used it once so far. Liked the light weight and ease of use. Did a a good job. Not as powerful as a corded model. Light weight and ease of use, makes it a quick way to clean.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: WTWARCH
Verified Purchase:Yes
Given as a christmas present. Have known about Dyson for years though never thought about what an improved vacuum design could produce. Yes impressed with the sucking power of the Dyson. I like the dust chamber to visually know the amount of dust gathered
Written by a customer while visiting Dyson
Posted by: Myv11
Gender:Male
Verified Purchase:Yes
I received the v11 as a Christmas gift and extremely thrilled about it. Very light and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Bubba
Gender:Female
Verified Purchase:Yes
My husband got it for me last year and it is more amazing than the animal!! The suction of the new one is intense
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Excellent suction and so much easier to handle
on January 9, 2024
Posted by: Krish
Gender:Female
Verified Purchase:Yes
Bought during Thanksgiving and very happy that I bought it this year ( was planning to postpone it to next year ). Never thought cleaning the whole house would be so much easier. My only complaint is the power button that I have to keep holding and makes it uncomfortable after some time but I think I will get used to it. I was using a wired hoover upright vacuum for so many years and liked it, but Dyson has made my life so much easier, the suction is fantastic and never realized that carpet holds this much dirt in them. Totally loving it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Broken and unable to find another one like it to r
on January 9, 2024
Posted by: T- Boy
Verified Purchase:Yes
Broken since day one And it never works, so I returned it
Response from DysonBy Priya, Customer Service, February 5, 2025
Hello, thank you for sharing your feedback with us. We're truly sorry to hear that the product was broken since day one and that it never worked for you. We understand how frustrating this must have been, and we're sorry for any inconvenience you experienced.
For further assistance and to ensure you have the best possible experience with our products, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your understanding, and we apologize for any inconvenience you've experienced.
For further assistance and to ensure you have the best possible experience with our products, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your understanding, and we apologize for any inconvenience you've experienced.
Written by a customer while visiting Dyson
Posted by: DLarsen33
Gender:Female
Verified Purchase:Yes
I love my Dyson it’s perfect for my families needs
I would recommend this to a friend!
Written by a customer while visiting Dyson