Stopped working the first day. Still waiting on a replacement part. They told me it would take 3 weeks to get the part I need. I must have gotten a lemon but for the price I paid they should be testing these more and be of better quality
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hello
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
I had a dyson stick vacuum before I used it so much I wore it out, it was given to me as a gift, when it finally gave out there was no other choice but a new more power stick vac. I love it
no review still at repair shop Troy mi needing part from California
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 15, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
It's a light weight and easy to use because you don't have to work around a cord. We've only had it for a couple of weeks but so far we like it very much.
The V11 has very good performance for a battery powered Vac. Dyson wrote the book on Bagless Vacuum Cleaners that empty with the push of a button. You will pay a little more for Performance and Perfection but that’s what you want, Right?
I love it totally the best My old vacuum cleaner is a Dyson and I loved it and it’s still perfect and I’ve had it for 17 years. This one is perfect for me as I’m older and it’s not heavy and it does an exceptional job.