Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Customer Rating
5
Cordless and goes from one type of floor covering
on January 18, 2024
Posted by: The Dyson
Verified Purchase:Yes
I purchased this unit about 3 weeks ago. It is the absolute best! We have hardwood floors as well as vinyl in our kitchen and carpet in our bedrooms . This unit does it all with ease. No cords to drag around and I can't say enough good things about this vac
Written by a customer while visiting Dyson
Posted by: JennyG
Gender:Female
Verified Purchase:Yes
Best Gift EVER this Christmas!! It was a total surprise from my daughter and I couldn’t be happier…it’s not only super easy to charge and use…the charge runs at full power until it’s time to recharge. It only takes a few seconds to empty the canister of dust and I don’t have to touch anything dirty or gross. I can literally tell that there’s a lot less dust lint and hair in our house. (Two people with long hair and two cats) The way it moves to go under and around most things and no cord…it’s already saved me so much time and energy in less than a month!!! I immediately donated my old vacuum and my tools for dusting the ceiling, etc because they are no longer needed
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Lady P
Gender:Female
Verified Purchase:Yes
Well I just received my 3rd machine today. The first I bought has less than 2 weeks and it just stopped working. Dyson Shipped out a main body for replacement and it did not work at all. Shipped that back to Dyson and with a month long wait I called to see what the hold up was they informed me they were out of the v12 that they were upgrading me too. So they replaced that was another v11 extra this time. Well I charged it for 24 hrs and to my dismay it worked a total of less than 30 min before it just stopped. Shipped that back to Dyson and today I received my new v11. So here’s to hoping all goes well with this new machine. I have several other Dyson products that I really like. Ive always thought they were a good quality company so I never hesitated to purchase their products until now. I don’t know what the problem has been with each machine up to now. Just hoping this one is the last one I have to deal with.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 18, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your machine. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Mad mad
Verified Purchase:Yes
It’s a pice of junk 777777777777777777777777777777
Response from DysonBy Voice of the Customer, Jenifer, January 18, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Jtenwick
Gender:Female
Verified Purchase:Yes
I have been using this for over a month and absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: jdaugh6
Gender:Female
Verified Purchase:Yes
Love this vacuum. The feature that bends the long tool to bend and get underneath items makes vacuuming so easy. The amount of suction is excellent. Dyson made it easy to maintain the unit. It tells you when it's time to clean the filter and then has super easy guidance to walk you through that. I gifted my old Dyson vacuum to my niece and she was ecstatic. She said she now vacuums every day.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Connie82
Gender:Female
Verified Purchase:Yes
I got this for Christmas and this is my second one to own. I have two levels in my house and I wanted to put my older model in my basement and leave my new one on the main floor. I really like the convenience and quality of the Dyson. Thank you for a great product.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Well worth the money,Dyson V11 cordless vacuum
on January 17, 2024
Posted by: Vacuum
Verified Purchase:Yes
Super great vacuum , I love it , is heavy but once on floor and using you do not notice it .. easy to empty . Takes me 15 minutes to vacuum my whole house nonstop…
Written by a customer while visiting Dyson