I was totally amazed at the amount of dirt and dust that was left behind from my old vacuum. I have a German Shepherd dog and cleaning up his shedded hair is now a breeze. I do wish now that I got the bigger canister and that the battery lasted longer on boost mode. I will be investing in a Dyson ball for deep cleaning and this vacuum will be used for in between clean ups. I definitely suggest this vacuum if you’re looking for ease of use and light cleaning.
Wow, we have an old Dyson from 10 years ago, which we love. This is so much stronger my husband was even impressed. It’s a little heavier than our old one, but after a day or two you will not notice. My husband used the old vacuum, then used the new one and got up so much more dirt and dog hair.. Love the dog bed attachment. My dog even enjoys being vacuumed. This is a product we use a couple times a day, so worth the money.
I really like it, but I would change two things. 1. A light on the vacuum head. 2. A lock button so the operator does not need to hold the trigger down while in use.
I hate how much I love this vacuum -- it is seriously a game changer. It's so lightweight and easy to maneuver. I have only charged it once and it's had more than enough juice to go through my (admittedly, very small) condo multiple times and spot clean about a hundred tiny messes.
This is my second Dyson stick machine and I am absolutely in awe of how much I like vacuuming now! The photos of the V11 extra show a felt head brush for hardwood floors, however I did not receive anything.
I would recommend this to a friend!
Response from DysonBy Teanna, Voice of the Customer, February 25, 2024
We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you and to allow us to learn ways to improve future services.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.