Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Karenmc
Gender:Female
Verified Purchase:Yes
A bit heavier than my last Dyson, however the longer run time is great. I do not feel the need for the digital info displayed at the top of the collection unit. I have the remove the vacuum tube in order to clean out the bin because of it. But, again, the power is awesome.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Clmm
Gender:Female
Verified Purchase:Yes
Had one already, replaced the motor. Finally decided to get a new one. Love it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Marie1957
Gender:Female
Verified Purchase:Yes
I had an older model and love the vaccum. I wanted the newer model. I purchased it and I love it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Purcell
Gender:Male
Verified Purchase:Yes
I love the fact that it is a Dyson because my plug in Dyson I have had for 15 years and it has been a wonderful vacuum. The only thing that I dislike about the cordless vacuum is that you have to keep pushing the trigger for the vacuum to stay on. That makes it tough to hold and wish that Dyson would make a trigger switch or something that would keep the vacuum running.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Speedy
Gender:Female
Verified Purchase:Yes
Great product easy to use cordless charges quickly can even clean inside my car
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Kristin MK
Gender:Female
Verified Purchase:Yes
This is a great little vacuum!! I love how the attachments actually stay on and don't slip off like other vacuums. I also love that it is cordless so I can perform quick jobs. The pick up power is awesome! I have two cats and use the pet bed attachment on everything they lay on. Very impressive!! The only items that took me by surprise is that it is top heavy, so you need one hand on it at all times unless you lay it down on the floor and that you have to keep the "on" button pressed in to run it. I have rheumatoid arthritis, so having to keep my hand squeezed for a length of time is somewhat of an issue for me. I will definitely work through that personally because I really do love this vacuum!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Babs
Gender:Female
Verified Purchase:Yes
I purchased this a little over a month and a half ago and had an issue with the Motorbar and have sent it back and am waiting for a replacement vacuum. Will gladly send another review once my replacement is received.
No, I would not recommend this to a friend.
Response from DysonBy Amandeep S, Dyson Customer Support, July 6, 2024
Hello Babs, thank you for your review. We appreciate your time and efforts. We are sorry to hear that you had to face issues with Motorbar of your Dyson V11. This is not the experience Dyson strives to provide to their valuable owners. We do apologize for the inconvenience caused to you. We value the opportunity to assist you, to help ensure your concern is resolved, we would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get this sorted.
Written by a customer while visiting Dyson
Posted by: D Team Baby
Gender:Male
Verified Purchase:Yes
Never thought I would say I’m in love with a vacuum cleaner. However, this machine is something special!
I would recommend this to a friend!
Written by a customer while visiting Dyson