Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Reggie
Gender:Male
Verified Purchase:Yes
Excellent product and worth every penny that I paid for it. All the hype is true. The only issue that I have had is not being able to purchase and additional battery from Dyson, due to supply and demand. Hopefully they will be back in stock soon.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Linda
Verified Purchase:Yes
DIsappointed that there is no Off/On switch. Hard for people with athritis.
Response from DysonBy Ridhu Sharma, Customer Service, July 23, 2024
Hello Linda,
Thank you for sharing your valuable feedback with us. We have checked that you had an issue with your Dyson Vacuum. We do apologize for the inconvenience and understand how difficult it must be. However, do not worry, we are here to help you. We will work on this concern and will get a better experience for you. Also, for future instances, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review", so that we can suggest to you the best versions and models according to your usage.
Best Wishes,
Ridhu
Dyson Customer Support.
Thank you for sharing your valuable feedback with us. We have checked that you had an issue with your Dyson Vacuum. We do apologize for the inconvenience and understand how difficult it must be. However, do not worry, we are here to help you. We will work on this concern and will get a better experience for you. Also, for future instances, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review", so that we can suggest to you the best versions and models according to your usage.
Best Wishes,
Ridhu
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Maryh
Gender:Female
Verified Purchase:Yes
Hard getting use to,the swivel part and weight. But cleaning is wonderful.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jambi
Verified Purchase:Yes
I never dreamed a cordless vacuum would be this powerful. I recently moved to a new apartment and vacuumed the carpet after the movers left. There was an alarming amount of actual dirt and hair in a carpet that supposedly was cleaned. I love the docking unit.It makes it so simple to just grab it a vacuum with no winding up and down cords. I love this vacuum.
Written by a customer while visiting Dyson
Posted by: Preston64
Verified Purchase:Yes
This is my 2nd Dyson vacuum. I love them both. My first one is still on the original battery and just passed it to my son and new wife. The new one has a very long battery life and 3 speeds and great attachments. Love the larger dirt container. Great machine.
Written by a customer while visiting Dyson
Posted by: Thurman
Verified Purchase:Yes
Amazing product....so much better than my old Dyson ball type corded unit.
Written by a customer while visiting Dyson
Posted by: Ddmnw
Verified Purchase:Yes
Beyond amazing
I very much appreciate it thank you so much
Written by a customer while visiting Dyson
Posted by: Cmohr
Gender:Female
Verified Purchase:Yes
I’m having lots of trouble with it clogging. The dirt goes up to the top of the dirt bin and gets stuck before it goes into the bin. Very frustrating
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, July 14, 2024
Hi, thank you so much for sharing your review with us. Please accept our sincere apologies for the issues with bin. Please be assured, you can connect with our customer support Channels to get to the root cause of the issue and the best possible resolution as Dyson do back up the machines with warranty.
We would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com and include: "Dyson Review" in the subject line for prompt attention to this matter. inconvenience
Best wishes,
Manpreet K
Dyson Customer Service
We would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com and include: "Dyson Review" in the subject line for prompt attention to this matter. inconvenience
Best wishes,
Manpreet K
Dyson Customer Service
Written by a customer while visiting Dyson