Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Mk60
Gender:Male
Verified Purchase:Yes
So far so good, it was a pleasure not to be restricted by maneuvering cords. It was also super to be able to reach walls, ceilings without dealing with suction hoses and that battle. It fills up quick but it does a good job, picks up well so no complaints, just have to empty more often. The attachments are easy to click on and off very simple. I wish the under reach attachment would have come with it, it should be standard. Very quiet. The cordless feature actually incentifies you to vaccum! So far so good.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 12, 2026
We're thrilled you're loving the cordless freedom and ease of reaching those high spots! It's great to know the click-in attachments are making your routine so much simpler. We truly value your feedback regarding the under-reach tool and are sharing this directly with our design team as we constantly look for ways to improve our standard kits. Your satisfaction is our priority, and we’re committed to ensuring you get the absolute best from your Dyson experience.
Written by a customer while visiting Dyson
Posted by: Fros48
Gender:Female
Verified Purchase:Yes
I absolutely love this product. It's easy to use, has great suction, good battery life and easy to clean. Worth the cist
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 12, 2026
Thank you so much for taking the time to leave this feedback. We’re really glad to hear the product has been easy to use and performs the way you hoped. Great suction, simple cleaning, and solid battery life are exactly what we aim for. We appreciate your kind words and your trust in Dyson.
Written by a customer while visiting Dyson
Posted by: Sweetie
Verified Purchase:Yes
We recently purchased V11. Impressed by the amount of dirt and hair being picked up.
Response from DysonBy Dyson Customer Service, April 12, 2026
Thank you for sharing your feedback! We're delighted to hear that your new V11 is making such a noticeable difference, picking up dirt and hair with ease. It's always rewarding to know our technology is helping keep your home cleaner. Your satisfaction means a lot to us and inspires us to keep pushing further. Thanks again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: Gran
Verified Purchase:Yes
I bought this Dyson V11 vacuum for my downstairs because it has hardwood floors and we have a dog that gets walked four times a day. I was pleasantly surprised that it did as well, as good my 24 year old full Dyson cleans. The longevity of that vacuum led me to consider the cordless for downstairs. I got it on sale and paid about as much for it as the first one. I love how the tools are quickly changed, and it also makes it so easy to empty the canister. It does have a limited battery time, but if you do a quick cleanup everyday or every other day it's not a problem. The Ecoclean power is great for the hardwood floors, I switch to normal for the rugs. I just boost power once, but I really haven t found a need for its use yet, so I'm glad it's there. I love my Dyson vacuums.
Written by a customer while visiting Dyson
Posted by: Louise 62
Verified Purchase:Yes
I bought this one to replace my cyclone v10 and I liked my cyclone v10 better. This one is much heavier and I'm thinking of returning it. The suction is good, and it is very quiet.
Response from DysonBy Dyson Customer Service, April 7, 2026
Hi there, thank you for letting us know about this. We are sorry to hear about the issue you faced. Please be assured that Dyson is known for the durability and reliability of its products, and we’d like to help make this right. If you need any assistance regarding this, you can connect with us via our chat or call our support team, which will be able to look into the matter in detail and guide you through the necessary steps. We are committed to ensuring that you receive the assistance you need!
Written by a customer while visiting Dyson
Posted by: amit
Gender:Male
Verified Purchase:Yes
It's a great. Only issue i had with this, In the box item suggest that it will have rollar brs which can be used on hard floors but that was not included. Felt cheated when i got this. Performance wise it was great. upgraded from V6.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 8, 2026
Thank you for sharing your feedback with us! We are thrilled to hear that you are enjoying the performance of your new machine and that it’s proving to be a great upgrade from your V6, also appreciate your kind words regarding its power. However, truly apologize for the disappointment caused by the missing roller brush for hard floors. Please be assured that your experience is important to us, and we have noted this discrepancy. Should you face any performance issues or need further assistance with your unit, we would request you to contact us via live chat or call- 1-866-693-9766, where our agents would be happy to assist you. Thank you again for your valuable input!
Written by a customer while visiting Dyson
Posted by: Jopawo
Gender:Female
Verified Purchase:Yes
I love love love my x cordless Dyson. Suction is better than any previous cordless vacuum I’ve owned. I am vacuuming a large home and battery lasts through every use, so far. The four starts are for two reasons: I wish there was a light on the motor bar. I’m quite surprised there’s not. And detaching the stick from the handheld motor takes some effort. I will be contacting Dyson about the second issue bc it doesn’t seem right to struggle separating the two - my daughters Dyson does not have same issue. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: MONYO
Verified Purchase:Yes
Overall I really like this vacuum. It works well and the battery lasts a while. However, I hate that you have to hold the on button. My hand gets tired after a few minutes. I just ordered an adapter that will hopefully resolve this issue but it’s kind of annoying that I have to do that. This was not a cheap vacuum.
Response from DysonBy Dyson Customer Service, April 5, 2026
Thank you for sharing your feedback. We are pleased to hear that the vacuum performs well and has a long-lasting battery. We regret that the holding trigger button annoying, and physically tiring over time. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most. Thank you again for your input.
Written by a customer while visiting Dyson