Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: xxxx
Gender:Female
Verified Purchase:Yes
Replaced a previous Dyson that held up well for multiple daily use...two golden retrievers are a challenge. The new one is quieter, more speed selections and more powerful
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: CAng
Verified Purchase:Yes
The vacuum does well on carpet ain Boost mode, but the battery life is very short at that setting. I like the fact the dust bin comes off for emptying, but after using it 4 or 5 times, the seal and plastic piece on top of the dirt bin came loose, and would not go back together. It operates with the seal alone, but for the price, it should not fall apart.
Response from DysonBy Jasvir Singh, customer service, August 5, 2024
Hello, thank you for your review. We apologize for the inconvenience that you had to face with your machine. This is not the experience Dyson strives to provide for its customers. However, we strive to provide the best experience for our customers. This is to inform you that the battery will give 10 minutes of run time in boost mode. We would value the opportunity to assist you, to help ensure your Dyson is working properly. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Grr16
Gender:Male
Verified Purchase:Yes
I am waiting for the rug bottom to be mailed to me. I have not been able to use the machine yet.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: BrianJ
Gender:Male
Verified Purchase:Yes
Does an excellent job. Makes cleaning fun and effective.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Excellent machine
on August 2, 2024
Posted by: Cblilly
Gender:Female
Love this cordless v11. I have cleaned with ease every floor. I don’t need a person to help me anymore. I have cats and the litter gets everywhere. So easy to keep my floors spotless
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: jlav11
Gender:Male
Verified Purchase:Yes
The V11 does everything it says it will and very easy to setup and use.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Spikey
Verified Purchase:Yes
Such a big difference from my first cordless V8, much more features and handles great.
Written by a customer while visiting Dyson
Posted by: Rose
Verified Purchase:Yes
Very happy with the vacuum. It’s very powerful and is great at picking up dog hair.
Written by a customer while visiting Dyson