Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Barb
Gender:Female
Verified Purchase:Yes
This stick really has a lot of power! Lasts me 30 minutes on medium which is plenty of time insted of lugging the corded one around from room to room.
Funny thing is, I keep looking behind to make sure the cord isn't getting stuck on something!
I'll getted used to that :-)
Funny thing is, I keep looking behind to make sure the cord isn't getting stuck on something!
I'll getted used to that :-)
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Deedee
Gender:Female
Verified Purchase:Yes
Yes as long as it stays working, I recently had it replaced because it just stopped working.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: ????
Verified Purchase:Yes
I really like the new Dyson I bought about a month ago . It really picks up the dirt and is so easy to use.
Written by a customer while visiting Dyson
Posted by: Grandma
Gender:Female
Verified Purchase:Yes
Has great suction and moves well.heavier than I expected, having to hold the trigger the whole time is very annoying but have ordered a trigger switch so hope that solved this issue. Satisfied with product and hope that switch is the answer
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Alrighty
Gender:Female
Verified Purchase:Yes
Guess I was expecting more powerful suction especially for carpet. My two only gripes are you must pull the trigger when vacuuming, difficult with arthritic fingers, and the unit does not stand vertical when pausing to move furniture etc. It is super light and does an amazing job on hard services.
Response from DysonBy Jasvir Singh, customer service, August 20, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We value your feedback, which is essential for our engineers to enhance our products. Rest assured, we are dedicated to providing the best experience for our customers and are eager to resolve this issue. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Litter
Gender:Female
Verified Purchase:Yes
Love it!!! So easy to operate & very handy. Makes chores doable.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: rrbrown
Verified Purchase:Yes
it lives up to its name, but did not come with all the attachments that I needed.
Written by a customer while visiting Dyson
Posted by: NOT WORTH
Gender:Male
Verified Purchase:Yes
I BOUGHT IT AND RETURNED RIGHT AWAY.TO MUCH FOR NOTHING
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 19, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson