Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: CJSB
Verified Purchase:Yes
I love it, it picks up much better than my 8. But its harder to empty the bin,
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Terrific power, great accessories. Works on hardwood, carpet, and in my car. Love it. Charges quickly.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Teresa
Gender:Female
Verified Purchase:Yes
I bought this a month ago and the battery isn't working
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 9, 2024
Hi, we have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: None
Verified Purchase:Yes
Purchase was a month ago, like its performance, having a little difficulty opening to empty and must use a screw driver to lightly pry the the tab open.
Written by a customer while visiting Dyson
Posted by: Kimberly
Gender:Female
Verified Purchase:Yes
I bought a new Dyson 11 because my mom vacuumed up her cat’s bowl of water with my Dyson 8 and ruined it. I did a ton of research and decided to upgrade. Sooooo glad I did. The vacuum is stronger, lasts longer, and does a far superior job compared to the older model. Worth every penny.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Tilly 2728
Verified Purchase:Yes
So happy I have a vacuum that is not heavy to use and can now go under my bed without detaching so many parts. It's easy to use, takes less time, simpe to empty and can adjust power dependng on what I'm vacuuming! I use it more often and not dreading taking out the overweight monster!!
Written by a customer while visiting Dyson
Posted by: Mimi
Gender:Female
Verified Purchase:Yes
When shopping I couldn’t identify between models. I ended up with an older model than even my daughter bought two years ago. I wanted a light that projects in front of the sweeper. I didn’t get that. I have found the unit is too heavy for me. If I had known the weights I would have gotten a lighter one.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 3, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Meee
Verified Purchase:Yes
I absolutely absolutely love it! But I have such a hard time when I have to press the red button and pull out the long stick
Response from DysonBy Priya, Customer Service, September 3, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson