Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: LoryV
Verified Purchase:Yes
Vacuum didn’t work from day one returned it over a week ago still haven’t heard from them
Response from DysonBy Manpreet K, Customer Service, October 10, 2024
Hello Lory, thank you for taking the time to share your experience with us regarding your Dyson SV28 vacuum. We are sorry for the issues you had to face with the performance of the machine. We kindly invite you to explore our wide range of Dyson machines for potential reorders. Our goal is to provide you with the highest quality products and services, and we look forward to welcoming you as a part of the Dyson family in the near future.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
Written by a customer while visiting Dyson
Posted by: Waster
Verified Purchase:Yes
Have not used it very much but like what it has done so far.
Written by a customer while visiting Dyson
Posted by: clean
Gender:Female
Verified Purchase:Yes
I have only used it 5 times at this point but I LOVE LOVE LOVE IT!!! The only VERY SMALL wish it that it had some kind of switch to hold the trigger down especially when using it for a long period. Now that is just a very small thing but my only input. I don't know how using any other vacuum that anyone thinks their floors are clean without using a Dyson. YUCK! This thing sucks it all up. You will be amazed how dirty your floors actually are when you think they are clean because you vacuum all the time.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: jsichol
Verified Purchase:Yes
Love this vacuum it goes seamlessly from hard floors to carpet. We also have a long haired dog and hair does not get caught in revolving cylinder.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Angie
Gender:Female
Verified Purchase:Yes
Got mine bout a month ago and so far so good. Looks and design and easy usage is great.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jee Ma T
Gender:Female
Verified Purchase:Yes
Wow. I had a V6, and going from that to a V11 is like a BIG WOW. Excellent product. Excellent suction. Excellent run time. I LOVE THIS VACUUM!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Clean Monster
Verified Purchase:Yes
Great Product deep cleans the carpet cannot believe what it picks up
Written by a customer while visiting Dyson
Posted by: Mimi
Gender:Female
Verified Purchase:Yes
I have had a Dyson canister for more then 20 years but as age sets in I am tired of dragging it around the house so I bought the stick vacuum. My one complaint is the trigger finger system for the vacuum to work.
Please work on an on/off switch like the canister
Please work on an on/off switch like the canister
I would recommend this to a friend!
Response from DysonBy Bhavvishal, Customer Service, September 23, 2024
Hello, thank you for providing a review. We apologize for the inconvenience as you are facing an issue with the trigger of the Dyson cordless vacuum. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. Rest assured; we will do our best to resolve your issues.
We would value the opportunity to assist you, and we would also like to learn more so that we can understand new and better ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
We would value the opportunity to assist you, and we would also like to learn more so that we can understand new and better ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson