Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Michelle
Gender:Female
Verified Purchase:Yes
My v10 was wearing out so had to invest in a new vacuum. The v11 has way more suction power, the accessories are better and I’m very happy with the upgrade.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Ms Ro
Verified Purchase:Yes
Still learning all the features of my new Dyson, but so far, I love it. My carpets and furniture look so much better. Love the suction and the light weight of it.
Written by a customer while visiting Dyson
Posted by: Erin67
Verified Purchase:Yes
I bought this last month. Im so loving it. Its so portable and convenient to use. It’s perfect for someone like me who doesnt have much time doing house chores. I can now clean my floor anytime even before going to work
Written by a customer while visiting Dyson
Posted by: Broncobabe
Gender:Female
Verified Purchase:Yes
Love this vacuum. Features are good, tge attachments are very helpful. Easy to charge and love how it’s cordless
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JoeC
Gender:Male
Verified Purchase:Yes
It is a handy tool. I sucks up the dust and spills as expected. However, I wish attachments were better quality. For example, the main power head will stall on certain carpet textures. Brush attachments have flimsy main bristles. The red short bristle strips on the heads are poorly attached, and peal off too easily during use.
This is the second Dyson I own. It seems from my experience, attachments are a secondary design in the overall product, which is too bad. Properly designed and built attachments, which function without fail, would really elevate these products.
I would recommend this to a friend!
Response from DysonBy Customer Service, Monika R, October 30, 2024
Hello, thank you for sharing your experience. We are glad to hear that the Dyson V11 Extra vacuum performs well in terms of dust and spill cleanup. However, we are sorry to learn about the issues with the attachments. Your feedback is invaluable, and we will pass it along to our design team for future improvements. Our team is dedicated to addressing these concerns, and we’ll use your input to make improvements.
If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Monika R
If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Monika R
Written by a customer while visiting Dyson
Posted by: bazlan
Gender:Male
Verified Purchase:Yes
This Dyson V11 iVacuum is a great machine it is very powerful and a pleasure to use ,thank you Dyson.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Calamity
Gender:Female
Verified Purchase:Yes
Easy to use and so many attachments. Great for my car. Now I need to get another one for my beach house as I like it that much.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dyson V11
Gender:Male
Verified Purchase:Yes
Never used a better vacuum! It does such a great job!
I would recommend this to a friend!
Written by a customer while visiting Dyson