Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Mississippi Kat
Verified Purchase:Yes
The first thing I noticed is that it is so much quieter than my old hand held Dyson (which I have had for 12 years). The suction seems to be much better. I also like that I can just wash the filter instead of buying new filters all the time. I have had it for only 2 weeks and have not tried all the attachments yet.
Response from DysonBy Dyson Customer Service, May 6, 2026
We’re so happy to hear you're loving your new Dyson! Thank you for the wonderful feedback; it’s great to know that after 12 years, you're enjoying the improved suction, quieter sound, and the convenience of the washable filter. We appreciate your long-standing support and are confident you’ll love the attachments once you try them out.
Written by a customer while visiting Dyson
Posted by: Randy
Gender:Male
Verified Purchase:Yes
I am very satisfied with this purchase for sure. So much easier to use in the house and convenient.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 5, 2026
It is so wonderful to hear that your Dyson Cyclone V11 is making your home cleaning so much easier and more convenient! We truly appreciate you sharing your experience, as knowing our technology is providing such a seamless and positive solution for your house really makes our day. Your satisfaction is our top priority, and we are thrilled to have you as part of the Dyson family.
Written by a customer while visiting Dyson
Posted by: Selena
Gender:Female
Verified Purchase:Yes
Bought a few weeks ago and am very pleased and happy with the ease of use and the attachments. 10/10 highly recommend
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 1, 2026
Thank you for sharing your feedback. We are glad to see that you have provided a 5-star rating. We love to hear that it is easy to use, and thank you for your recommendation. We really appreciate your feedback.
Written by a customer while visiting Dyson
Posted by: Amrit
Gender:Male
Verified Purchase:Yes
I bought this 2 weeks ago extremely happy with this product.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 28, 2026
Hi, thank you so much for the kind words! We really appreciate the great feedback, and it’s awesome to know you're enjoying your Dyson. If anything comes up or you need support, we've got your back.
Written by a customer while visiting Dyson
Posted by: Yaya's Sweeper
Verified Purchase:Yes
I bought this a few weeks ago & I have used it twice since I received it. I am loving the easy use, it's light enough for me to use as I am elderly. It has great suction & picks up dog hair. I love that it uses a battery & I don't have to mess with cord. It's a little noisy but not to an extreme. All of the features it has makes up for some noise.
Response from DysonBy Dyson Customer Service, April 28, 2026
Thank you so much for sharing your experience! We're thrilled to hear that your Dyson is making cleaning easier and picking up dog hair with ease. It’s great that the cordless design and lightweight feel are helping you, especially since convenience and usability matter most. We appreciate your honest feedback about the noise and are happy knowing the features balance it out for you. Your review means a lot to us and helps guide our innovations. Enjoy your Dyson, and thanks again for your wonderful support!
Written by a customer while visiting Dyson
Posted by: Jojo
Verified Purchase:Yes
Best cordless vacuum ever only wish that I didn’t have to hold the button down I have Arthritic hands making it difficult to vacuum for long periods of time. I can vacuum my whole house, never runs out of battery power and I love 3 suction choices.
Response from DysonBy Dyson Customer Service, April 28, 2026
Thank you for sharing your experience with us. We’re delighted to hear how well the cordless vacuum is working in your home. Your feedback truly means a lot. If you ever need assistance or have any questions, feel free to reach out through live chat or phone support.
Written by a customer while visiting Dyson
Posted by: Decoy
Verified Purchase:Yes
Very happy so far, we have used it almost every day, really like it a lot
Response from DysonBy Dyson Customer Service, April 27, 2026
We truly appreciate you sharing your positive feedback with us. And we are glad to hear that you are happy with your vacuum. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: JS979
Verified Purchase:Yes
Got the V11 Extra about a week ago and have used it on hardwood as well as area rugs, carpet, and big wool blankets, and it works really well on all surfaces. Suction is great, the various attachments work as they should, and I love the low noise level.
Response from DysonBy Dyson Customer Service, April 24, 2026
Thank you for the wonderful review! We are thrilled to hear your Dyson V11 Extra is performing so well across all surfaces. It is great to know you are enjoying the powerful suction and quiet operation. If you need any kind of guidance, we kindly invite you to connect with our live chat or voice support team. Thanks for being part of the Dyson family!
Written by a customer while visiting Dyson