Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: JOC2011
Gender:Female
Verified Purchase:Yes
Needed a lighter weight, powerful vacuum and the V11 fits the bill perfectly.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: No name
Gender:Female
Verified Purchase:Yes
It’s alright I thought it would be better for the price!
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Ribhav S, October 30, 2024
Hello, thank you for taking the time to share your review. We truly appreciate your feedback and the effort you put into providing it. This is not the level of service or quality that Dyson aims to provide to our esteemed customers. We sincerely regret any inconvenience this may have caused you. Please be assured that we are committed to assisting you and finding the best possible solution to your concerns. To provide the best support we request you to kindly contact our customer support channels through our official Dyson website or you can also email us at askdysonUS@dyson.com, in the subject line please include: "Dyson Review" for prompt attention to your concern. Kindest Regards
Written by a customer while visiting Dyson
Posted by: Ginny
Gender:Female
Verified Purchase:Yes
I love the run time and the suction, as well as the three power options
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Gigi
Verified Purchase:Yes
I have bought 2 other brands of cordless vacuums before buying the Dyson. There is no comparison! We have 3 dogs, including a lab, who sheds like crazy. The Dyson does a wonderful job at getting the dog hair out of our carpets. Worth every Penny!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: NHGIRL
Gender:Female
Verified Purchase:Yes
Bought this to replace my Dyson Animal 8. The vacuum has changed and doesn’t feel as sturdy as the other. It also hags further away from the wall which I don’t care for. Good suction, still enjoy that it’s wireless.
I would recommend this to a friend!
Response from DysonBy Customer Service, Harpreet K, October 30, 2024
Hello, thank you for your feedback. We are pleased to hear you appreciate the suction power and the convenience of our cordless design. We apologize for any disappointment regarding the build quality and the Dyson V11 Extra’s wall positioning. We value your insights and will take them into account as we continue to improve our products. Your satisfaction is important to us, and we appreciate your support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Harpreet K
Written by a customer while visiting Dyson
Posted by: Dyson6969
Gender:Male
Verified Purchase:Yes
It's alright. The requirement to hold the power button down to use it is the worst. Otherwise the suction looks good. Not easy to move though when on the highest setting.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, October 30, 2024
Hello, thank you for sharing your feedback. We genuinely appreciate your insights, as they help us improve our products. We are glad to hear you are satisfied with the Dyson V11 Extra’s suction power. However, we apologize for any inconvenience caused to you. Your comments have been noted, and we will consider them as we work on future enhancements. Thank you for being a valued customer. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warmest Regards, Harpreet K
Written by a customer while visiting Dyson
Posted by: Anonymous
Verified Purchase:Yes
This vacuum is so light, easy, and efficient. Absolutely love not dragging a cord around too. Will love he rest of my life with a Dyson.
Written by a customer while visiting Dyson
Posted by: David
Gender:Male
Verified Purchase:Yes
I like the V11 plus vacuum however the battery life is very short and thus it has to be recharged often.
I wish Dyson would make a vacuum with swappable batteries like my Stihl lawn equipment so that I could keep an extra battery charged.
I wish Dyson would make a vacuum with swappable batteries like my Stihl lawn equipment so that I could keep an extra battery charged.
I would recommend this to a friend!
Written by a customer while visiting Dyson