Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Sully
Gender:Female
Verified Purchase:Yes
We really like the product and its attachments. The battery life is so much better than our other Dysons. But it is a lot heavier than our other Dyson cordless vacuums
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cory
Gender:Male
Verified Purchase:Yes
I bought this Dyson about a month ago and it is by far, hands down, the best vacuum cleaner I have ever purchased, we had gone thru 4 prior of different brands and Dyson is by far the superior brand. The battery life is amazing we used it for 2 straight weeks before it even went down to 1 battery life. The suction and what it picks up is amazing especially since we have a dog and it gets every last ounce of hair! Love our Dyson we will be life long customers!
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Maggie
Gender:Female
Verified Purchase:Yes
This is the best vacuum I have ever owned. And I have been fostering 3 kittens now and there is litter EVERYWHERE. My Dyson V11 cleans it up so fast and easy.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Artgurl99
Verified Purchase:Yes
I am so pleased with the Dyson V11! I can actually lift it easily, the battery stays charged for a long time and the suction is very good. Well worth the price!!
Written by a customer while visiting Dyson
Posted by: 1stWorldProblems
Gender:Male
Verified Purchase:Yes
I like that it works well, easily accessible, easy to grab and use and then clean it out immediately. My complaint is that 1) It's a little heavy, my wrist gets tired after using it for just 15 minutes. 2) Having to always keep pressing on the ON button is a major annoyance, I'd love it to be just locked in, without me having to hold it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Db27
Gender:Male
Verified Purchase:Yes
Great vacuum but a little heavier than I expected. Must hold trigger the entire time you vacuum and no LED lights are the biggest drawbacks.
I would recommend this to a friend!
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your feedback with us. We're glad to hear that you find the vacuum effective, but we're sorry to learn about the drawbacks you've experienced. We understand that the weight, the need to hold the trigger continuously, and the absence of LED lights have been inconvenient for you. Your feedback is important to us, and we will take it into consideration as we work to improve our products. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Old Man
Gender:Male
Verified Purchase:Yes
I'm a single man in my late 70's who feels just about anything is better than vacuuming. I particularly hated having to string a cord from outlets in each room to use my electric vacuum. The Dyson V11 solved this problem, as I expected. But I was surprised by the power of the Dyson. It sucked up more in one pass than my electric would remove in repeated strokes. My place hasn't been this clean in years.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Ally
Gender:Female
Verified Purchase:Yes
Love my new vacuum!! It’s light and powerful. Last a long time too!! I had the older model that ran out in 12 minutes!! So happy with this model. I am a walking quadriplegic and I am able to use the vacuum with no issues. .
I would recommend this to a friend!
Written by a customer while visiting Dyson