Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: sandkel
Gender:Female
Verified Purchase:Yes
we purchased the Dyson 3 weeks ago and love it!! Love there is no power cord as well!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 12, 2026
Thanks so much for sharing your feedback. We’re so glad to hear you’re loving your Dyson and that the cordless feature is making things easier for you. It’s always great to hear when our products are making a difference in people’s daily routines.
Written by a customer while visiting Dyson
Posted by: not likable
Verified Purchase:Yes
Do not know what to do with all the accessories ,how to know when fully charged, or when or how tho clean canister-no instructions were included
Response from DysonBy Dyson Customer Service, May 11, 2026
Thank you for your feedback; we appreciate you choosing Dyson. We apologize for the frustration caused by the missing instructions and the confusion regarding your accessories and maintenance. Please be assured we are committed to helping you get the most out of your machine, and we would be happy to guide you through every feature. If you face any performance issues or need immediate help with your canister or charging, please reach out via live chat or call us at 866-693-9766 (Mon-Fri 8 AM-8 PM CST; Sat 9 AM-6 PM CST).
Written by a customer while visiting Dyson
Posted by: Teri
Verified Purchase:Yes
I love this vacuum! I love everything about it, especially how clean and fresh my home feels when I finish using it. Which BTW, is more often than usual because it’s so easy and so effective. Once a week is not enough if you know what I mean!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Chickadee
Verified Purchase:Yes
This i our second Dyson. We love the cordless vacuum. We especially love the detangler attachment that removes hair without wrapping around the brush. Most appreciated.
Written by a customer while visiting Dyson
Posted by: Skip
Gender:Female
Verified Purchase:Yes
I love my Dyson the only thing I don't like is you have to hold the button the WHOLE time you are using it. It needs a regular ON/OFF button.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 6, 2026
We truly appreciate you sharing your thoughts with us regarding the trigger design. We understand that holding the button down during long cleaning sessions can be tiring, and we value this feedback as it helps us improve our future technology. Your input has been shared with our design team to ensure we are building machines that are as comfortable as they are powerful.
Written by a customer while visiting Dyson
Posted by: Review
Gender:Female
Verified Purchase:Yes
I love Everything about this Vacuum. It glides from carpet to hardwood floors. All of the attachments are amazing. It is so easy to clean and it is so light to move around. I'm sorry I didn't buy it earlier. It's worth every cent.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 7, 2026
Thank you for your lovely review. We’re so happy to hear how easy the vacuum is to clean and how light it feels to use. It’s wonderful to know it’s performing exactly the way you hoped.
Written by a customer while visiting Dyson
Posted by: Lee71
Gender:Female
Verified Purchase:Yes
I absolutely love my new Dyson cordless vacuum. It’s so nice not to have to deal with a cord. Also it cleans so well. The attachments are easy to use. I would venture to say that it’s the best vacuum I have ever used. I would highly recommend it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 5, 2026
We’re so thrilled to hear you're loving your new Dyson! It’s wonderful that the cordless freedom and powerful suction are making your cleaning routine so much easier. Rest assured, we’re always here to ensure your machine keeps performing at its best!
Written by a customer while visiting Dyson
Posted by: BE B
Gender:Male
Verified Purchase:Yes
My first one last almost 6 years used it every day V-11 i purchased the second one and order the motor head for the first one for a spare
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 6, 2026
Thank you for the kind words. We’re so glad your first V11 served you well for so many years, and even happier to hear your new one is matching that performance. Keeping the original as a spare with a new motorhead is a great idea. We truly appreciate your continued support.
Written by a customer while visiting Dyson