Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Laine
Verified Purchase:Yes
Delighted with my new V11 Dyson! It's a bit heavier than my old V8, but with the new deep carpets, it's
A winner!
A winner!
Written by a customer while visiting Dyson
Posted by: JOEY
Verified Purchase:Yes
Easy to empty; great suction; lightweight. WAY EASIER than a plug in vacuum as you don’t need to deal with a chord. Gets under furniture easily, unlike an upright vacuum. Works removing dog hair from furniture.
Written by a customer while visiting Dyson
Posted by: R.C.
Gender:Female
Verified Purchase:Yes
I bought this vaccum during Black Friday offers and already returned it. It was extremely expensive and works the same as my cheaper vaccum. It was noisy and made a really weird sound once activated. Not considering replacing it. Has a a lot of pieces. Not sure, I’d ever use them all.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your feedback. We are sorry to hear that the vacuum did not meet your expectations, and we regret any inconvenience caused by the noise and complexity of the parts.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Thank you for sharing your feedback. We are sorry to hear that the vacuum did not meet your expectations, and we regret any inconvenience caused by the noise and complexity of the parts.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: CatS
Verified Purchase:Yes
My new house has 30 stairs and I'm delighted at how easy it is to vacuum, wirelessly, all the way up!
Written by a customer while visiting Dyson
Posted by: awberkowitz
Gender:Female
Verified Purchase:Yes
I finally got a Dyson vacuum cleaner!!! Just incredible and so easy to use!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: roombie 2.0
Gender:Female
Verified Purchase:Yes
Verdict is still out. It's not self emptying like it's supposed to... It tries to, but the dirt is not being sucked out of the hole to the receptacle for some reason. The mop feature is pretty lame... it just drags a wet sponge all over. If I were to do this over again I would get a vaccuum only version for the same price. Would probably have better vacuum only features.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your feedback. We are sorry to hear about the issues with the self-emptying and mop features. Your insights are important to us, and we apologize for any inconvenience caused.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Thank you for sharing your feedback. We are sorry to hear about the issues with the self-emptying and mop features. Your insights are important to us, and we apologize for any inconvenience caused.
Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: Mickey
Verified Purchase:Yes
This is my second portable and I have 4 of the big ones from my 3 story home. But I moved to a 1 story.
I prefer this portable as I have 2 furry dogs. I have to vacuum daily. The portable is great. Easy to use and empty. I have to watch the tank, as it fills fast with fur. But so much easier to use.
I prefer this portable as I have 2 furry dogs. I have to vacuum daily. The portable is great. Easy to use and empty. I have to watch the tank, as it fills fast with fur. But so much easier to use.
Written by a customer while visiting Dyson
Posted by: TLRR
Gender:Female
Verified Purchase:Yes
How did I live without this. It is versatile, powerful and easy to handle.
I would recommend this to a friend!
Written by a customer while visiting Dyson