Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Roseguy
Verified Purchase:Yes
I have had two other models in the past. This V-11 is just great. Coming with all the attachments is a real deal. Much more power than the 8. Seems to run forever, larger bin also.
Great deal when bought direct.
Great deal when bought direct.
Written by a customer while visiting Dyson
Customer Rating
5
Just what I needed and didn't even know it!
on December 11, 2024
Posted by: Farm wife
Verified Purchase:Yes
My mom and sister both have one and they kept telling me to get one so...... I did! And I love it!
Written by a customer while visiting Dyson
Posted by: Jlk23
Gender:Female
Verified Purchase:Yes
It’s decent. Cleans well but very frustrating that it does not stand up on its own - makes cleaning around multiple areas very frustrating. I also wish there was a guiding light although I realize this would impact battery life. I don’t like that you can’t turn off the roller for delicate areas.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback about the Dyson V11. We are glad to hear that you find it effective in cleaning, but we are sorry to learn about the frustrations you have experienced with its design and functionality. We understand how important it is for a vacuum cleaner to be convenient and versatile. Your suggestions regarding the ability to stand on its own, a guiding light, and the option to turn off the roller for delicate areas are valuable to us. If you need any assistance or have further questions, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Jb1952
Verified Purchase:Yes
Good so far. We have a plug vacuum, Had a repairman told me to stay from Dyson. But never had a problem with either.,,k
Written by a customer while visiting Dyson
Posted by: PracticalMurse214
Gender:Male
Verified Purchase:Yes
This is the first time, a vacuum has kept my wooden floors so clean and dust free. I walk around barefoot and usually, even a swiffer mop doesn't even do a good of a job in keeping the floor dust-free; my feet would always get dust-stained. The V11 suction power is superior against all of the hand-held vacuums I own so far. Quality-wise, even the accessories feel like they're better built and will last a while than other brands. Though, on one downside, this vacuum can be lighter. It is a heavy thing to lug around for small jobs such as around the blinds, curtains, sofas, and etc. Overall, 5/5! It was a good investment and I expect this to last more than 2 years or I will revise this review because I believe in planned/ programmed obsolescence in tech companies these days. I want Dyson to be my reliable brand for environmental hygiene. I will check back in 2 years.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cdmc
Gender:Female
Verified Purchase:Yes
Frankly a little disappointed. I don’t think the materials used are very good quality. I’ve only had it 3 weeks and had it propped up against the wall while I moved something. The vacuum fell over onto the hardwood floor and a plastic piece of the vacuum broke. The vacuum is still functional but that definitely soured my experience. I would think a vacuum should be able to withstand falling over without breaking
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We are sorry to hear about your disappointment with the quality of the materials used in your vacuum and the issue you experienced when it fell over. We understand how frustrating it can be when a product does not meet your expectations, especially after such a short period of use. Your satisfaction is important to us, and we would like to help resolve this issue. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Danie12
Gender:Female
Verified Purchase:Yes
I had vacuumed my house two days before receiving this Dyson. I vacuumed my house two days later when I got the vacuum, and I filled the canister many times with cat and dog hair. I thought my Vacuum was doing a good job, but apparently not even close. I love this vacuum.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Excellent vacuum cleaner - hardwood & carpet!
on December 10, 2024
Posted by: Shawver
Gender:Male
Verified Purchase:Yes
I’ve had the V11 for less than one month and I am very impressed with the suction not only on hardwood but also on carpet. Depending on your situation, you may have to empty the canister more often but that’s not a negative. You’re picking up more stuff! Buy the vacuum. Nuff said.
I would recommend this to a friend!
Written by a customer while visiting Dyson