Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Chris
Gender:Male
Verified Purchase:Yes
This thing sucks! Wow I was overly impressed with how well it works! We love it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: amber00
Gender:Female
Verified Purchase:Yes
This vacuum works very well, and I'm generally happy with it overall. However, I'm a little confused how a vacuum at this high of a price point doesn't have the light that shows the hair, dirt, and dust on the floor. I've always used other competitive brands (which are much cheaper) but decided to try a Dyson this time around, and they all have had the light which is honestly my favorite feature because it ensures I don't miss any messes from my three dogs and two kids.I can't imagine adding a light to the vacuum would incur financial stress for Dyson, so I would absolutely love to see that incorporated into future designs! A light would have made this a 5-star vacuum for me.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dyson
Verified Purchase:Yes
Love, love it! It does an unbelievable job! The V11’s suction power is amazing, It’s the first time we have a cordless. So happy we went with Dyson as our choice! I hated the restriction of the electrical cord on our old one! 👏👏
Written by a customer while visiting Dyson
Posted by: Grommel
Verified Purchase:Yes
Have a Dyson ball and that is great but kind of big for quick clean ups. Love the stick vac!! So easy to use and vacuum a lot more often with it. Great attachment package.
Written by a customer while visiting Dyson
Posted by: HNS11
Gender:Female
Verified Purchase:Yes
I absolutely love my Dyson! I have bought cheaper vacuums that did not last long. I decided to try a Dyson. So glad I did!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Big mike
Gender:Male
Verified Purchase:Yes
I bought this v11 for my daughter and she love's it she has two cats and one dog and the v11 takes care of the hair
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
V11Docking Station was modified-old dock obsolete
on December 12, 2024
Posted by: Dissappointed Owner
Gender:Female
Verified Purchase:Yes
Purchased another V11 Torque to replace one of my four V11 Torque Dyson machines which I use in my home,guesthouse, garage and poolhouse. The docking station on this replacement V11 Torque has been modified and the new V11 DOES NOT FIT into my existing docks and is therefore not interchangeable throughout my residence. It was returned once this was realized.
I would recommend this to a friend!
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We appreciate your loyalty to Dyson and are sorry to hear about the inconvenience you experienced with the docking station of your new V11 Torque. We understand how frustrating it can be when a new product is not compatible with your existing setup. Your satisfaction is important to us, and we would like to help resolve this issue. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: oldladyhappy71
Verified Purchase:Yes
I have always been impressed with the quality of a Dyson vacuum because they work so well, but our new V11 Animal Stick, is hands down, the best vacuum I have ever used! This older gal sure appreciates how well made & user friendly it is! My sister let me borrow hers to try & we wasted no time buying one for ourselves, (sis has kitties, we have pups). I love that I can easily convert it to use on our carpeted stairs, or switch to the wand attachment to vacuum corners and along edges. Plus, not having to physically change the vacuum to use on my non carpeted floors? Winner. Only "downside" is, it actually makes me want to clean more! lol Well done, Dyson
Written by a customer while visiting Dyson