Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Lisa
Verified Purchase:Yes
I love this Dyson soooo much! My rugs never looked better. It is amazing (and gross) how much dirt and dog hair it picks up. Worth every penny.
Written by a customer while visiting Dyson
Posted by: Ginny
Gender:Female
Verified Purchase:Yes
I’ve had this for a week. It has great suction and the battery lasts much longer than my v7.
3 stars because it’s very difficult to empty and the container is considerably smaller. I couldn’t open the container, my husband had to and I needed to watch videos on how to do it. Also it’s very too heavy.
So I’m mixed about it.
3 stars because it’s very difficult to empty and the container is considerably smaller. I couldn’t open the container, my husband had to and I needed to watch videos on how to do it. Also it’s very too heavy.
So I’m mixed about it.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello Ginny,
We reviewed your concern that you are having a run time issue with the battery. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
We reviewed your concern that you are having a run time issue with the battery. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Herman
Gender:Male
Verified Purchase:Yes
I brought my V11 earlier this year ( 2024 ) to replace my old Dyson ( 10 years + ).
I brought a second one for my wife's mom for Christmas.
Great machine. We have 2 cats and she has 4. Great for cat hair.
I brought a second one for my wife's mom for Christmas.
Great machine. We have 2 cats and she has 4. Great for cat hair.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Vacuum
Gender:Male
Verified Purchase:Yes
Have had it for three weeks Love it should have bought it sooner
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: PatLaf
Gender:Male
Verified Purchase:Yes
Literally has made
vacuuming so so so much better! Absolutely recommend getting a Dyson!
vacuuming so so so much better! Absolutely recommend getting a Dyson!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jewls
Gender:Female
Verified Purchase:Yes
I bought this a couple of weeks ago and I love it . I have had cordless vacuums before but this one has so much power I can vacuum my whole house and still have 34 minutes of charge left . The bristles never get tangled up with hair and I have 2 long hair cats and a German shepherd .
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Rosie
Verified Purchase:Yes
Great product, works well on all surfaces, detangler is impressive, battery lasts
Written by a customer while visiting Dyson
Posted by: JCJ10310
Verified Purchase:Yes
So far so good. Time will tell. It is a very handy machine to have around the house for quick cleanups.
I would recommend this to a friend!
Written by a customer while visiting Dyson