Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Patty
Verified Purchase:Yes
I am 81 years old still doing my housework, For exercise. This vacuum cleaner is very light to handle, With great section, I don’t need to go over the same spot four, five times like my Old vacuum cleaner to keep the area clean, Helps to shorten My cleaning time, My lower back thank you!! Love it!
Response from DysonBy Dyson Customer Service, May 18, 2026
We are so touched to hear that your new vacuum is making housework easier on your back! It is wonderful that the lighter design and powerful suction are helping you save time and energy while you stay active. We are honored to be part of your cleaning routine, thank you for sharing such a lovely review!
Written by a customer while visiting Dyson
Posted by: Ang!
Gender:Female
Verified Purchase:Yes
I am obsessed with this vacuum! It is so easy to use, it sucks up everything, and cleaning it out is easy too! The battery is nice - as it is easy to charge! The noise is not even that loud either! I am telling all my friends about it!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 15, 2026
Thank you so much for sharing this lovely review. We’re really glad to hear how easy the vacuum has been to use and that it’s making cleaning feel lighter for you. It means a lot to us that you’re recommending it to friends, and that kind of trust is something we never take for granted.
Written by a customer while visiting Dyson
Posted by: TS2#
Gender:Male
Verified Purchase:Yes
We love our new Dyson V11. We have had one for many years but decided to update. Best decision..
Our old V11 was in great shape and sold easily on Marketplace.
Our old V11 was in great shape and sold easily on Marketplace.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 18, 2026
We are thrilled to hear that upgrading to a new Dyson V11 was such a great decision for your home! It is wonderful to know your original machine served you so well for many years and even found a new life through Marketplace. Thank you for being a long-time member of the Dyson family and for sharing your success story with us.
Written by a customer while visiting Dyson
Posted by: Moms
Gender:Female
Verified Purchase:Yes
Everything about this vacuum is beyond my expectations. That’s the reason why I was willing to spend so much money on it!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 15, 2026
Thank you so much for sharing your fantastic feedback! We're thrilled to hear your new Dyson vacuum has exceeded your expectations and that you feel it’s truly worth the investment. Hearing that our technology makes a real difference in your cleaning routine means a lot to us. We'll keep striving to surprise you with both performance and design, because you deserve the best. Thanks again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: Conniecarr
Verified Purchase:Yes
The vacuum picks up very good. A little heavy to hold
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 15, 2026
Thank you for sharing your feedback with us. We’re glad to hear the vacuum is picking up well, and we appreciate you letting us know it feels a bit heavy to hold. Your experience matters to us, and we’re grateful you took the time to share it.
Written by a customer while visiting Dyson
Posted by: Leslie
Gender:Female
Verified Purchase:Yes
My V10 started acting up after my neighbor vacuumed up damp/wet leaves and kitty litter, the canister was packed tight with debris upon return so I had hoped that's all it was, but jic I ordered the V11 at a discounted price on Dysons website. Now my V10 is used in our garage for rugs and such, and the V11 has a new home.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 13, 2026
Hello there, thank you for sharing your experience with us. We are so glad to hear that your V10 is still holding up for garage duty despite the challenging encounter with wet leaves and kitty litter, and we are thrilled that you were able to upgrade to the V11 at a great discount. We appreciate you being a loyal part of the Dyson family.
Written by a customer while visiting Dyson
Posted by: mouse
Verified Purchase:Yes
The head is not wide enough!!!Head NOT wide enough!!!
Response from DysonBy Dyson Customer Service, May 12, 2026
Thank you for sharing your thoughts with us. We appreciate your feedback regarding the head width. If you have any questions, please reach out to us via live chat or by phone so we can assist you.
Written by a customer while visiting Dyson
Posted by: MKOL
Verified Purchase:Yes
I bought this vacuum 2 weeks ago and have used it every day! I can’t believe how well it picks up on any surface. I also enjoy how light it is and how easily I can get it up and down stairs. I am only sorry I waited this long to buy it!
Response from DysonBy Dyson Customer Service, May 12, 2026
Thank you so much for your wonderful feedback. We’re glad to hear that your Dyson is making daily cleaning easier and that you’re loving how light and versatile it is. We’re happy to know that it’s making a difference in your home.
Written by a customer while visiting Dyson