Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Whipper11
Verified Purchase:Yes
Great vacuum easy to use and empty. No battery issues either.
Written by a customer while visiting Dyson
Posted by: Betsy
Gender:Female
Verified Purchase:Yes
I started using my new stick vacuum about a month ago and love it. No cord to maneuver around and the unit is lightweight. It’s easy to change out the tools and empty the collection tank. Stairs are so easy to vacuum, I attach the short flexible tube, then the small roller and it takes half the time that it did with a regular vacuum.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Billf
Gender:Male
Verified Purchase:Yes
Had to replace dustbin sealing after only three weeks of purchase.
I would recommend this to a friend!
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello Bill,
Thank you for bringing the issues you've been experiencing with your machine to our attention. We are truly sorry for any inconvenience this has caused you, as we always strive to provide the best possible experience for our valued customers. Please be assured that we are committed to assisting you in resolving this matter promptly.
We would like to guide you to resolve this issue. Our dedicated support team is ready to help you every step of the way. Please feel free to reach out to us at askdysonUS@dyson.com, and remember to include "Dyson Review" in the subject line to ensure a timely response.
We appreciate your patience and understanding as we work together to address your concerns. Your satisfaction remains our top priority, and we are confident that we can help you find a resolution.
Best Wishes,
Dyson Customer Support
Thank you for bringing the issues you've been experiencing with your machine to our attention. We are truly sorry for any inconvenience this has caused you, as we always strive to provide the best possible experience for our valued customers. Please be assured that we are committed to assisting you in resolving this matter promptly.
We would like to guide you to resolve this issue. Our dedicated support team is ready to help you every step of the way. Please feel free to reach out to us at askdysonUS@dyson.com, and remember to include "Dyson Review" in the subject line to ensure a timely response.
We appreciate your patience and understanding as we work together to address your concerns. Your satisfaction remains our top priority, and we are confident that we can help you find a resolution.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Buymomone
Gender:Male
Verified Purchase:Yes
We are totally impressed with our v11. No hair gets caught up and that alone blew my mind away. And it's super sucking abilities are also insane. Feels sturdy, a bit on the heavier side but I see why. So much dirt, dust and hair gets sucked up quickly with a huge motor. What a difference from my old stick vacuum. I believe this is strong than my plug in vacuum. Many attachments come with it and many more online. TOTALLY IMPRESSED!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: pl1968
Gender:Male
Verified Purchase:Yes
Quality product that works exactly the way it should for what you pay for it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: BR66
Verified Purchase:Yes
I bought this first week of December. It is awesome. Very happy with this purchase.
Written by a customer while visiting Dyson
Posted by: PETSCO
Verified Purchase:Yes
Bought 3 weeks ago, power and heads are really an improvement from the other 2 I have, I have an older V6, and a V8, this machine is twice the vacuum. My home is one level 3500sf, mostly hardwood with area rugs and this easily does the whole house, now I have one for my shop as well.
Great job on this new design.
Great job on this new design.
Written by a customer while visiting Dyson
Posted by: Jojo
Verified Purchase:Yes
Love the convenience and how easily it empties. Best on tight carpet and solid surface floors. Really quite difficult to push on my new carpet. 2 weeks in and enjoying the clean.
Written by a customer while visiting Dyson