Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Bobm338
Verified Purchase:Yes
I’m impressed with this vacuum It does as advertised
Written by a customer while visiting Dyson
Posted by: Pete86
Verified Purchase:Yes
Received a couple weeks ago so we’ll see about durability and battery life. But so far this does a better job and is easier than our corded Oreck
Written by a customer while visiting Dyson
Posted by: Alexa
Gender:Female
Verified Purchase:Yes
Bought this about a month ago. Worked great at first but the wheels on it are terrible and barely spin now. Sounds like it is scratching my floors while in use.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 26, 2024
Hello,
Thank you for sharing your feedback. We are sorry to hear about your experience with the wheels. Ensuring our products provide excellent performance is important to us. Please reach out to our Customer Care team at askdysonUS@dyson.com. we will be happy to assist you further with this issue.
Thank you,
Dyson Customer Care
Thank you for sharing your feedback. We are sorry to hear about your experience with the wheels. Ensuring our products provide excellent performance is important to us. Please reach out to our Customer Care team at askdysonUS@dyson.com. we will be happy to assist you further with this issue.
Thank you,
Dyson Customer Care
Written by a customer while visiting Dyson
Posted by: Alan2D
Verified Purchase:Yes
Purchased a few weeks ago. Love how it is so easy to dump compared to our V6. However, I find the ergonomics of the trigger to be uncomfortable. I actually got a blister on my finger from it. And that was only a half hour or so of vacuuming.
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for your feedback and for choosing Dyson. We are pleased to hear that you find the new model easier to empty compared to your V6. However, we are very sorry to learn about the discomfort you experienced with the trigger. Your comfort is important to us, and we understand how frustrating it must be to get a blister from using the vacuum. We would like to address this issue and find a solution for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Vromm vromm
Gender:Male
Verified Purchase:Yes
Expensive but it cleans well, charges really quick
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Kath
Gender:Female
Verified Purchase:Yes
Just got this for Christmas. I used it Christmas morning and was surprised on the suction power and how much dirt it picked up.
The manuel isn’t very good. It could include pictures
The manuel isn’t very good. It could include pictures
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Tootsie
Verified Purchase:Yes
I am thoroughly enjoying my new vacuum. It works very well.
Written by a customer while visiting Dyson
Posted by: Julie
Gender:Female
Verified Purchase:Yes
Love it! It works perfectly, great suction and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Dyson