Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Sucka Stick
Gender:Male
Verified Purchase:Yes
This thing sucks more than the old V8! Best vacuum we've ever used!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Margaret71
Gender:Female
Verified Purchase:Yes
I got this as a gift for Christmas. It is an amazing product.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jan01
Verified Purchase:Yes
I have only been using the V11 for about two weeks and so far, have only good things to say about it. The storage/charging station is installed in a closet next to my kitchen and it is easy to get to as I use the vacuum daily. I use it for tiled and wood floors and my for area rugs and low pile wall to wall rugs. It has great suction/power and I can easily maneuver around furniture and other obstacles. It’s easy to empty once I’ve finished vacuuming. I haven’t tried all the attachments yet but am looking forward to using several of them.
Written by a customer while visiting Dyson
Posted by: Hadleebutt
Verified Purchase:Yes
It's real stiff at the bottom. Doesn't swivel easily
Written by a customer while visiting Dyson
Posted by: Pat2
Verified Purchase:Yes
the v11 vac is heavier than the v8. It cleans good just too heavy. I wish I would have replaced my v8 with another v8,
Response from DysonBy Ridhu Sharma, Customer Service, January 4, 2025
Hello,
Thank you for your feedback. We are glad to hear that you are satisfied with the cleaning performance of the V11. We apologize for the inconvenience caused by its weight. Your comments are valuable to us, and we will consider them for future improvements. If you need further assistance, please reach out to our customer care team at askdysonUS@dyson.com.
Kindest Regards,
Dyson Customer Support
Thank you for your feedback. We are glad to hear that you are satisfied with the cleaning performance of the V11. We apologize for the inconvenience caused by its weight. Your comments are valuable to us, and we will consider them for future improvements. If you need further assistance, please reach out to our customer care team at askdysonUS@dyson.com.
Kindest Regards,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Martune
Gender:Male
Verified Purchase:Yes
Just an incredible portable vacuum machine. We had an older model Dyson with a much smaller storage compartment and battery. The Dyson 11 works great picking up all our cat hairs. I wanted to also mention that the Dyson support team is the best.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Happy
Gender:Female
Verified Purchase:Yes
Love the vacuum. It cleans like no other vacuum I have owned. The only issue is the on/off trigger. It really hurts my trigger finger I decided to order a lock that will keep the vacuum trigger in the on position.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: NLW00
Gender:Female
Verified Purchase:Yes
I have owned a Dyson for 18 years and it is still going strong. It is the best vacuum I have ever owned. I decided the dyson rechargeable stick for the convenience of the battery, lighter weight and because it more easily reaches areas that my older dyson doesn't. I am very happy I did. This model picks up the pet hair even better than my older one. I like the hand held for the stairs and furniture and I am actually enjoying using the variety of attachments. It is also easy to assess for quick pickups and reaches under the furniture much better.
I would recommend this to a friend!
Written by a customer while visiting Dyson