Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: Dad0pantz
Gender:Male
Verified Purchase:Yes
I like my new v11 extra for quick around the house task. Powerful, lightweight, and the battery run time is impressive. For more demanding tasks I still use my older Dyson upright, I’m old school, but the new v11 is great, very handy. The best part of the v11 is that it doesn’t freak out my cat or birds like the upright does.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Okla
Gender:Male
Verified Purchase:Yes
Returned it. Was great. Just didn’t end up needing it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dyson Eh
Gender:Female
Verified Purchase:Yes
It does not actually suck anything up, I’ve talked to support and still not getting help
Response from DysonBy Ridhu Sharma, Customer Service, January 9, 2025
Hello,
Thank you for sharing your experience. We are sorry to hear about the suction issues and the lack of support. Please contact us at askdysonUS@dyson.com so we can resolve this matter promptly. Your satisfaction is important to us, and we appreciate your patience.
Best Wishes,
Dyson Customer Support
Thank you for sharing your experience. We are sorry to hear about the suction issues and the lack of support. Please contact us at askdysonUS@dyson.com so we can resolve this matter promptly. Your satisfaction is important to us, and we appreciate your patience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: MB/D2BD
Verified Purchase:Yes
We purchased this vacuum a few weeks ago & it performs very well as I would expect a Dyson to perform. We had a Dyson corded vac before, but having a cordless is a great & convenient change . It is not perfect by any means (plastic material as is just about everything these days) that seems a bit fragile, but the suction is great. What remains to be seen is the lasting power of the battery. We've had luck with lithium batteries in Kobalt tools the last several years & we hope this will also be a positive experience. So far I would highly recommend. I hesitate to rate 5 stars without knowing the full battery impact.
Written by a customer while visiting Dyson
Posted by: MStew
Gender:Male
Verified Purchase:Yes
I purchased on sale and love it so far. Much easier to grab a maneuver around and no cord to deal with is great. It doesn’t hold much but that isn’t much of an issue. The best part is hair doesn’t build up in the roller.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Tsmith
Gender:Female
Verified Purchase:Yes
I’ve had this vacuum for a month now & the only bad thing I can say is I wish I had bought it a long time ago. I absolutely love it. Makes doing my floors so much easier. It’s a must have.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Alison
Verified Purchase:Yes
I like it but I don't like that it doesn't stay turned on. You have to hold the trigger the whole time you are using it. That's really annoying.
Response from DysonBy Ridhu Sharma, Customer Service, January 7, 2025
Hello Alison,
Thank you for your feedback. We are sorry to hear about the inconvenience with the trigger. We appreciate your input and will consider it for future improvements. If you need further assistance, please contact our customer care team at askdysonUS@dyson.com.
Best Wishes,
Dyson Customer Support
Thank you for your feedback. We are sorry to hear about the inconvenience with the trigger. We appreciate your input and will consider it for future improvements. If you need further assistance, please contact our customer care team at askdysonUS@dyson.com.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Jovifan485
Verified Purchase:Yes
I got this for a Christmas gift to myself, and I was using a Kirby and I have a rainbow also, but the Dyson V11 is the best Bcz it’s hassle free and easy to use and easy to maintain. It has the attachments which makes it gr8 for the car or small spaces… I have not regretted buying it yet!
It’s my favorite vaccum
It’s my favorite vaccum
Written by a customer while visiting Dyson