Customer reviews from Dyson
Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Average customer rating
4.5
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,323
4 Stars
279
3 Stars
111
2 Stars
36
1 Star
69
88%of customers recommend this product.
(
1,062 out of
1,203)
Customer Reviews for Dyson - Refurbished Excellent - V11 Cordless Vacuum with 6 accessories - Nickel/Blue
Posted by: mitchgobears
Gender:Male
Verified Purchase:Yes
It’s powerful and easy to use. So far the only issue is where do I store all the attachments?
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 23, 2026
Hello, it is wonderful to hear that you are happy with your Dyson V11 Extra. We are delighted that it is delivering such a powerful and easy cleaning experience for you, and we sincerely appreciate you taking the time to share this positive feedback. Should you have any questions or require support, please do not hesitate to contact our chat or voice support team. Thank you for being a part of the Dyson family.
Written by a customer while visiting Dyson
Posted by: Syl26
Gender:Female
Verified Purchase:Yes
This vacuum works great especially for pet hair on floors, carpets and furniture.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 23, 2026
Thank you for sharing your experience with us. We’re so glad to hear the vacuum is working great for you, especially when it comes to tackling pet hair on floors, carpets, and furniture. We really appreciate you taking the time to leave this feedback.
Written by a customer while visiting Dyson
Posted by: Chris’s
Gender:Female
Verified Purchase:Yes
The vacuum is a couple of weeks old and is already a family favorite, as usual Dyson engineers pulled off another beautifully designed gadget and we know from past experience with their products that we will enjoy the power and beauty of this vacuum for years to come.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 24, 2026
Thank you for sharing your loyalty and feedback with Dyson. We are thrilled to hear that your new Dyson V11 Extra has quickly become a family favorite, and we are delighted that our engineering continues to deliver the beautiful design and lasting power you expect. We sincerely appreciate your continued trust in our technology and for taking the time to share this positive experience. Your satisfaction is our top priority, and we are proud to have you as a long-standing member of the Dyson family.
Written by a customer while visiting Dyson
Posted by: Booboo88
Verified Purchase:Yes
Got this as a gift from my family and I love it! I was amazed how much less time it took me to clean using this. I have hardwood flooring and carpet. Works well on both.
Response from DysonBy Dyson Customer Service, May 21, 2026
Thank you so much for sharing your wonderful experience! We are absolutely thrilled to hear that your family gifted you a machine that cuts down your cleaning time and performs so beautifully on both your hardwood floors and carpets. We appreciate you choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Lynn24
Gender:Female
Verified Purchase:Yes
This vacuum has wildly exceeded our expectations! We bought it for quick cleanups in our kitchen and dining area, but then discovered how fantastic it worked on carpeting. We have an expensive canister vacuum and as an experiment tried the Dyson on a room we had just vacuumed. Obviously, we didn’t expect there to be dirt and so were flabbergasted by what was pulled out of our freshly vacuumed carpeting!! We couldn’t be happier with our purchase and wholeheartedly recommend it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 21, 2026
Thank you for the fantastic feedback! We are thrilled to hear our vacuum exceeded your expectations and outperformed your canister model. Your satisfaction is our top priority, and we assure you we will continue delivering this level of quality and performance. We truly appreciate your support and are glad to have you as a happy customer.
Written by a customer while visiting Dyson
Posted by: Tlwgt
Gender:Female
Verified Purchase:Yes
Replacing our old Dyson wouldn’t have anything else
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 22, 2026
Thank you so much for your wonderful review and for choosing Dyson again when it was time for a replacement. It means a lot to us to hear that replacing your old Dyson was an easy decision and that you wouldn’t have anything else. Your loyalty and positive feedback inspire us to keep delivering technology and service you can rely on. We’re thrilled to be your go-to and look forward to helping make cleaning a little easier every day.
Written by a customer while visiting Dyson
Posted by: Poppi
Gender:Female
Verified Purchase:Yes
This is the third Dyson that I have purchased. Was very satisfied with the other two however this one will not charge and I have reached out to the company and have gotten nowhere.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, May 20, 2026
Thank you for your valuable feedback. We appreciate your positive comments about the machine's power, attachments, and battery life. We sincerely apologize for the issues with the canister latch and the lack of a floor light. Please be assured we have shared this with our design team for future improvements. If you face any performance issues, please contact us via live chat at dyson.com or call 866-693-9766. We are available Monday to Friday (8:00 AM – 8:00 PM CST) and Saturday (9:00 AM – 6:00 PM CST).
Written by a customer while visiting Dyson
Posted by: Not happy
Verified Purchase:Yes
I like this vacuum ,but I do not like that I have to take it apart to empty the bin. F I want my phone's probably going to die here I can't charge it because I think I got water in it at that stupid party and it will not let me charge it or that reason I can't say I can give it a five star .
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson