Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
3
Everything is fine except the camera
on June 29, 2026
Posted by: Jason1234
[This review was collected as part of a promotion.] Everything is fine for me, good phone, fast and camera quality is good, but I encounter a camera shaking problem now, while it is focusing and switching between camera, the camera shake a little bit and I may have to bring to Samsung to fix, hope.it gonna be free
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hi Jason1234, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it can be when your device is not meeting your expecations or operating as intended. We have provided a link to the Samsung Support Team for your convenience. They can assist you with all options available to you to resolve this matter with your camera. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features!
on June 29, 2026
Posted by: Mom2girls3
[This review was collected as part of a promotion.] I've been a fan of Samsungs phones since the S7. But, this is by far my favorite! The camera is excellent! The zoom is phenomenal! Editing photos has never been easier. Samsung just keeps getting better and better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use and can do most anything compute.
on June 29, 2026
Posted by: StevieD
[This review was collected as part of a promotion.] Great phone and Galaxy AI is wonderful. Great photos as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about Samsung phones.
on June 29, 2026
Posted by: Meatball1972
[This review was collected as part of a promotion.] Will not own anything other than a Samsung device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had!
on June 29, 2026
Posted by: AJLewis
[This review was collected as part of a promotion.] This is the newest phone I've ever had the pleasure of owning. I've been a Samsung owner for a long time (10 years). It's sleek, so easy to customize it's nuts, and does everything I could possibly need it to. Communication, keeping up with work, and working on my creative projects. While I'm not happy about Galaxy AI being shoved down my throat and them removing Samsung Messages I wouldn't trade this phone for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Phone, has everything I wanted
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] After using the Galaxy S25 Ultra for a year, it has proven to be an absolute powerhouse that easily handles everything I need. The massive display is stunning, delivering rich colors and perfect, deep blacks that make watching media an incredible experience. There is plenty of storage to keep my files local, and the edge sidebar has become an indispensable shortcut tool that I use constantly throughout the day to navigate my apps smoothly.
The camera setup continues to be a massive highlight. The 100x Space Zoom is incredible to have on hand for capturing distant details, and the image quality remains impressively sharp and clear. The physical hardware provides excellent versatility, ensuring that whether I am taking quick snapshots or trying to view something far away, the results are consistently reliable.
What has truly elevated the daily experience is Galaxy AI. The call screening feature is a game-changer for handling scammers, letting me filter out junk calls before I even bother talking. The Circle to Search tool is incredibly fluid just by holding down the home button. I’ve even found it useful to deploy right inside the camera app—it functions like a much more competent version of Google Lens for identifying objects in real time. Overall, this first year has completely sold me on device AI as a daily tool, and the S25 Ultra remains an exceptional phone on AT&T.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good overall
on June 29, 2026
Posted by: Branl1
[This review was collected as part of a promotion.] Wanted to upgrade but too expensive, but what i currently have has a great phone, good multifunctional and connects to anything. I've had mostly all thr notes and wouldn't switch for anything.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my S25!
on June 29, 2026
Posted by: ItsSie
[This review was collected as part of a promotion.] I love everything about my S25! It meets all expectations! Its fast, the camera quality is top tier, and the features are really good/helpful! Its also pretty durable. Im happy I made the decision to get thia phone versus my other options!
Value
5
Written by a customer while visiting Samsung US