Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,201 Reviews)
Rating breakdown 27,201 reviews
5 Stars
23,318
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Great features
on July 20, 2026
Posted by: Devushka2
[This review was collected as part of a promotion.] Keep in mind, I'm still learning what my Samsung galaxy S25 ultra can do.
I've gotten to use tap to pay, which is great considering the type of work I do.
I love the location sharing and the fact that you can add Samsung products to help locate those as well, if ever lost.
I enjoy the privacy folder.
The galaxy AI is extremely easy to use and very helpful. It's amazing!!
Looking forward to finding out what else my Samsung can do.
I've gotten to use tap to pay, which is great considering the type of work I do.
I love the location sharing and the fact that you can add Samsung products to help locate those as well, if ever lost.
I enjoy the privacy folder.
The galaxy AI is extremely easy to use and very helpful. It's amazing!!
Looking forward to finding out what else my Samsung can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Note 10 BETTER!
on July 20, 2026
Posted by: Tophand
Expertise:Intermediate
My Note10+ with the S. Pen was a far better phone than the S25 ultra, if the S26 is like the S25, don't waste your money.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Batter life
on July 19, 2026
Posted by: Dunces
[This review was collected as part of a promotion.] This phone has an exallent batter life that last me all day. And it charges from dead to full in 2 hrs and 30 mins.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on July 19, 2026
Posted by: SamsungIsOnTop135
[This review was collected as part of a promotion.] I love the galaxy AI features that this phone has! The circle to search is great when you dont know what something is. And the customization is amazing with the new OneUI. From customizing your s-pen to make lightsaber sounds, to customizing edge lighting when u get a notification! So many features to make your phone different from everyone else's!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on July 18, 2026
Posted by: Utmanzai
[This review was collected as part of a promotion.] Great performances no lags great battery life and etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing,
on July 17, 2026
Posted by: Debbie
[This review was collected as part of a promotion.] This phone has a lot of great features on it and having the AI is amazing for whatever you want to do. It is always there you help with whatever 🙂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, could be better
on July 16, 2026
Posted by: CyAn1d3
[This review was collected as part of a promotion.] This is a great phone for gaming, but anyone wanting total control over their device needs to steer clear of these US variants. If you don't root, it's perfect, but if you are looking to do any kind of system level changes, I'd recommend a pixel.
Value
3
Response from Samsung USBy R&R Team, July 17, 2026
Hey there CyAn1d3, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are finding your device enjoyable to use for your gaming. We have provided a link to the full manual to help you customize your device with all available options. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Facebook Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Facebook Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my s25 ultra
on July 15, 2026
Posted by: Tommy876
[This review was collected as part of a promotion.] I love my s25 ultra it has no lag insanely fast has 200 megapixle camera and 100x zoom n tons more has new Ai processing will do everything you can think of best phone ever even droped off my Harley Davidson at 100+ mph n didnt break the screen in case and out of case still no broken screen gotta love this phone.
Value
5
Response from Samsung USBy R&R Team, July 16, 2026
Hi there Tommy876, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We are so pleased to hear that you are loving your new device, that the camera is such a standout, and that you are not experiencing any lag during your usage. WE have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Community
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Written by a customer while visiting Samsung US