Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Great Camera, screen resolution!
on June 30, 2026
Posted by: Samsungloyalist
[This review was collected as part of a promotion.] Using new AI technologies, especially in photos. Thin enough phone to carry in exercise waist sized packs. Stylus is important for me as well. Music Apps work well too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Slowing down, but photos make others jealous
on June 30, 2026
Posted by: GalaxyLyfe
[This review was collected as part of a promotion.] I'm a long time galaxy user. I like the device in terms of size and being able to do most things. But the device has some issues with slowing down. I think there is a growing bloatware issue. But initial usage was very smooth. I wish there was a better native video editing software or app as using the previous partner app results in discoloration. Labs are always great. But it would be nice if they stayed or got better integrated in the camera apps and other apps. Overall, the phone is great and makes others jealous. GALAXY AI isn't something I've used a lot, but it has its advantages.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone great quality, really user friendly
on June 30, 2026
Posted by: Eman202
I've had this phone since last year in February. It hasn't given me any issues . I play games on it, text call and all works perfectly. I even left this phone on top of my car and drove with it (by accident) it still survived surprisingly. Anyway I really couldn't ask for a better phone and the updates keep making it better and better. The new S26 looks cool with the privacy screen but this phone seems like a trooper probably last a long time years to come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Rugged and dependable. Picture ga
on June 30, 2026
Posted by: SanClementePierRat1
[This review was collected as part of a promotion.] Galaxy AI. Great to stream. Great audio. Fast. Excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like everything my ultra is able to do.
on June 30, 2026
Posted by: Lovered
[This review was collected as part of a promotion.] I use my phone to read and send emails to co-workers. I am able to send and receive email attachments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More productivity
on June 30, 2026
Posted by: LoveMyGalaxy25
[This review was collected as part of a promotion.] I have used my Galaxy 25 Ultra for both personal and business reasons and since I've begun using the Galaxy Ultra 25 I've gotten more done. My productivity has soared. Now with the addition of Galaxy AI I have gotten even more done in a shorted period of time. This has allowed me greater productivity and more time to spend with the family, especially the grandkids.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features but missing some t
on June 30, 2026
Posted by: Kamkam
[This review was collected as part of a promotion.] I like the AI features in my phone but i dont use them much because I am just getting use to how to use the AI features. But I use many of the features in this phone in my everyday life. One feature that ive had in a past phone was a option in my text messaging app to change the notification sound so you can have a different sounds between apps and thats one thing this phone doesn't have and I think its because the Samsung text messaging app is no longer available or on the Samsung galaxy anymore and i really liked it better than the google text messaging app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features but missing some t
on June 30, 2026
Posted by: Kamkam
[This review was collected as part of a promotion.] I like the AI features in my phone but i dont use them much because I am just getting use to how to use the AI features. But I use many of the features in this phone in my everyday life. One feature that ive had in a past phone was a option in my text messaging app to change the notification sound so you can have a different sounds between apps and thats one thing this phone doesn't have and I think its because the Samsung text messaging app is no longer available or on the Samsung galaxy anymore and i really liked it better than the google text messaging app.
Value
4
Written by a customer while visiting Samsung US