Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(19,915 Reviews)
Rating breakdown 19,915 reviews
5 Stars
17,133
4 Stars
2,157
3 Stars
373
2 Stars
115
1 Star
137
87%of customers recommend this product.
(
998 out of
1,148)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Bigger then expected.
on December 6, 2025
Posted by: Street5
[This review was collected as part of a promotion.] Galaxy AI works great, the screen size is big. I would recommend it to any one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra Powered by Galaxy Al
on December 6, 2025
Posted by: TechGirlMel
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra daily, and the experience has been incredible-especially with all the new Galaxy Al features. The phone feels fast, intuitive, and extremely reliable for everything I do, from work to entertainment.
Galaxy Al has made a huge difference in my daily routine. The improved camera tools, editing suggestions, and real-time assistance help me get things done quickly and with better results. I also love how the S25 Ultra optimizes performance during streaming, gaming, and multitasking without slowing down.
The display is bright and sharp, making movies and videos look amazing. Battery life easily lasts me through a busy day, and the S Pen has become one of my favorite tools for taking notes and organizing ideas.
Overall, the Galaxy S25 Ultra has exceeded my expectations. The combination of powerful hardware and Galaxy Al features makes the phone feel smarter, smoother, and more useful in real life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable Camera and Stunning Display
on December 7, 2025
Posted by: Kiran8901
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a truly exceptional device. The camera system is a significant leap forward, producing stunning, professional-quality photos and videos in any lighting condition. Zooming capabilities are incredible, making every shot a masterpiece. The Dynamic AMOLED display is equally impressive—colors are vibrant, details are razor-sharp, and the brightness makes viewing movies and streaming sports a joy, even outdoors. I frequently use the device for work, and the large, immersive screen is perfect for multitasking. Furthermore, the integration of Galaxy AI has revolutionized how I interact with my content, particularly with its advanced photo editing features and helpful productivity tools. This is the best Samsung experience yet.
Value
5
Written by a customer while visiting Samsung US
Posted by: BriE
Verified Purchase:Yes
I transferred from an s21 ultra. Everything transferred so seamlessly that if not for the upgrades I wouldn't be able to tell I have a new phone. I appreciate this, as I don't really like the adjustment period when it comes to switching phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 12, 2025
Hi BriE, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are enjoying the enhanced capabilities of your upgraded device, and that you are not experiencing frustration as you adjust to new settings and features. We hope you'll reach out to us again in the future if you ever have questions, or want to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Bryan Garces
Expertise:Intermediate
Verified Purchase:Yes
Great quality both in software and hardware, if you could increase the battery duration could be great
I would recommend this to a friend!
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Kpeace
Expertise:Expert
Verified Purchase:Yes
Long time galaxy user since galaxy S1 and first time using the ultra series. Very fluid UI and great camera shots! Butter smooth stylus experience! Highly recommend. Could be a bit smaller for single handed experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 17, 2025
Hey Kpeace, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding a device that is lightning fast, buttery smooth, and so easy to use with the software. We have shared links to resources to assist you with additional features like Galaxy AI, aligning the settings to your preferences, and answer any questions that come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Gilly
from LEANDER TX
Expertise:Intermediate
Verified Purchase:Yes
Great phone with great deal. I wanted to try Samsung phone and i got the best one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Richard
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Phone is great. Upgraded from s23 ultra. Wish all saved log ins from old phone transfered but that is not phone related. All programs transfered and everything was easy to do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US