Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(20,382 Reviews)
Rating breakdown 20,382 reviews
5 Stars
17,490
4 Stars
2,211
3 Stars
394
2 Stars
127
1 Star
160
86%of customers recommend this product.
(
1,111 out of
1,289)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Posted by: David
Verified Purchase:Yes
Ai built in is great love the quality of the
Phone
Phone
Written by a customer while visiting Samsung US
Posted by: Precious
Verified Purchase:Yes
I have been enjoying how bright and fast using this phone has been!!
Written by a customer while visiting Samsung US
Customer Rating
3
Phone has poor service every thang else is great
on December 21, 2025
Posted by: Jack
Expertise:Intermediate
Does everything great except phone calls, phone has pour service
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, December 22, 2025
Hi there Jack, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with many of the capabilities of your device. We have provided links to a few articles to help you with the connection to your carrier and reliable phone calls with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Pascual
from Los Angeles CALIFORNIA
Expertise:Intermediate
Verified Purchase:Yes
I didn't see to much change, just the screen no more edge, i like it, the rest is the same thing.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Angelica
from Myrtle Beach, SC
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love my S25 and the pink color! The features are amazing and the graphics and camera are out of this world! Another win for Samsung and another reason why I'm sticking with the S series. 🩷
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jack Taz
from Texas
Expertise:Intermediate
Verified Purchase:Yes
It take great pictures. Phone processor is faster.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ranjith
from Jersey city
Expertise:Expert
Verified Purchase:Yes
Samsung Galaxy S25 Ultra 512 GB delivers excellent performance with a stunning display.
The camera quality is outstanding, and the large storage is very useful.
Overall, it’s a premium phone worth it for power users.
The camera quality is outstanding, and the large storage is very useful.
Overall, it’s a premium phone worth it for power users.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 3, 2026
Hi there Ranjith, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier toh ear that you are so thrilled with the camera quality, storage capacity, and overall quality of your device. We have provided a link to the Samsung Support Team for assistance if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Angelica
from New York
Expertise:Intermediate
Verified Purchase:Yes
I loved is all I need for more simple my life in technology.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 27, 2026
Hey there Angelica, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that this device meets and exceeds all of your expectations and needs for a device every day. Please, reach out to us again in the future any time you would like to share additional feedback, or if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US