Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(26,236 Reviews)
Rating breakdown 26,236 reviews
5 Stars
22,500
4 Stars
2,903
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Does what it does.
on June 10, 2026
Posted by: sowhat808
[This review was collected as part of a promotion.] From gaming, audio, video and galaxy ai to every day use it makes a phone simple and useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy
on June 10, 2026
Posted by: Giggles2026
[This review was collected as part of a promotion.] Galaxy AI is good for screening calls. The phone I have I wifi through and it's fast and stable. It also takes great photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s25 ultra camera
on June 10, 2026
Posted by: LovemySammy
[This review was collected as part of a promotion.] The camera on the Samsung Galaxy s25 ultra is unbeatable. It also comes with professional features you can access. If you are a content creator, this is a great phone gor you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Phone!
on June 11, 2026
Posted by: AlliBobah
[This review was collected as part of a promotion.] I love using my phone for taking pictures and playing games!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on June 11, 2026
Posted by: Steve6972
[This review was collected as part of a promotion.] This phone has galaxy AI that learns from your activity to better understand your commands it learns your patterns quickly and gives spot on answers and results are lightning fast as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 11, 2026
Posted by: Bigbird
[This review was collected as part of a promotion.] Great phone, could use a shot for sd card but otherwise great. Extremely durable. I'm really hard on phone and haven't had a Crack. Fingers crossed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Example: This product is okay
on June 11, 2026
Posted by: Hopeiwin
[This review was collected as part of a promotion.] Galaxy AI is okay. Is that it?,...................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Unsatisfied
on June 11, 2026
Posted by: Lex1xx
[This review was collected as part of a promotion.] Going from a S22 ultra to the 25 ultra ultimately left me feeling very unpleased.
I can say that as far as the "AI" goes with the s25 ultra has been very helpful in plenty of areas, but in all honesty; ive been thinking about "downgrading" back to the s22 ultra when my contract is up..
I can say that as far as the "AI" goes with the s25 ultra has been very helpful in plenty of areas, but in all honesty; ive been thinking about "downgrading" back to the s22 ultra when my contract is up..
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hi there Lex1xx, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know our customers have a range of different needs and wants from their chosen device, and we are pleased to hear that you have found the features of Galaxy AI helpful. Without knowing what features may not be aligning to your preferences, we have provided links to the complete manual and the Samsung Support Team to help you have the best possible experience with your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US