Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(26,109 Reviews)
Rating breakdown 26,109 reviews
5 Stars
22,398
4 Stars
2,884
3 Stars
500
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
4
Excellent Hardware, Software Needs Refinement
on June 10, 2026
Posted by: PeteH07
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for both personal and business purposes, and overall it has been a very solid device. The hardware is excellent, the display is beautiful, performance is fast and responsive, and the camera system consistently delivers great results. It handles multitasking well and has been reliable for work, communication, media, and productivity.
Galaxy AI has been a convenient addition in certain situations, particularly for small productivity tasks and quick assistance. While it's useful, I haven't personally found it to be a standout feature that dramatically changes how I use the phone day to day.
The biggest drawback for me has been the software experience. It's not bad by any means, but some updates seem to introduce new issues. Most notably, battery life has become significantly worse after a recent spring update. Prior to the update, battery optimization was much better. Now, even with low to moderate use, the phone often struggles to last a full day, which has been disappointing for a flagship device.
Despite that issue, the Galaxy S25 Ultra remains one of the best phones I've owned. The combination of premium hardware, strong performance, and useful features makes for an almost complete experience. If Samsung can improve battery optimization through future updates, it would be very close to an ideal smartphone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I am loving the quality of my videos but miss the
on June 10, 2026
Posted by: Sighmoon
[This review was collected as part of a promotion.] I am truly enjoying the video quality but am missing the air commands. I use my Galaxy to make videos for TikTok amd YouTube, the air commands were very useful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my Samsung Galaxy S25
on June 10, 2026
Posted by: Piedmontskok
[This review was collected as part of a promotion.] My Samsung Galaxy S25 has been the greatest phone that I have ever had. The use of Samsung AI features are the absolute best!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 10, 2026
Posted by: Fargue1976
[This review was collected as part of a promotion.] Most of my phones have been samsung. I still have, and use, my Galaxy Tab 2.0. This is a fine phone that meets, exceeds my needs. I have found the ease of the AI that takes care of my little requests.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest phone on the market
on June 10, 2026
Posted by: Biggdog203
[This review was collected as part of a promotion.] So far I haven't really got into the galaxy ai stuff yet but the phone is a beast I have dropped it at least 1k times 🤦 and have had zero issues i use this phone for everything steaming playing games and just everyday usage keep up the great work Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features and spec of the s25 ultra
on June 10, 2026
Posted by: Camaro22
[This review was collected as part of a promotion.] I love using the galaxy ai especially when it comes to cleaning up pictures to make it look like a high quality picture with high definition.
I love how responsive it is with minimal lag and how smooth it feels when I watch videos or record and take pictures.
I love how responsive it is with minimal lag and how smooth it feels when I watch videos or record and take pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great!!
on June 10, 2026
Posted by: Shelly
[This review was collected as part of a promotion.] I love this phone. I love the more fairer with pen to hot down quick notes or right my patient schedules and tasks down.
I love the Galaxy AI to crop unwanted things out of pictures and fill in the background.
The camera is high quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely enjoy the spen and galaxy ai features
on June 10, 2026
Posted by: Roystaa
[This review was collected as part of a promotion.] Galaxy ai makes everyday life a little simpler! I would recommend the galaxy s24 edge
Value
5
Written by a customer while visiting Samsung US