Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(25,861 Reviews)
Rating breakdown 25,861 reviews
5 Stars
22,191
4 Stars
2,849
3 Stars
494
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Me ha encantado. Recomendable
on June 4, 2026
Posted by: Nxon2000
[This review was collected as part of a promotion.] "Hello! I wanted to share my review about my Samsung device and how it has completely transformed my daily routine. What stands out most is undoubtedly Galaxy AI; artificial intelligence functions really influence my daily life. I use it constantly to optimize my time, organize my tasks, and automate processes that used to take more steps. In addition to improving my daily productivity, the performance of the Samsung ecosystem is excellent for entertainment and other everyday activities. In total, it is a product that has become indispensable to me."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best
on June 4, 2026
Posted by: Chautumn
[This review was collected as part of a promotion.] I've used this phone as my daily for over a yr and haven't been impressed. Nothing spectacular about it honestly and the touch/tap is lacking. Sometimes it's as if you didn't even touch the screen so you tap again and then it sends off into Neverland and you get stuff you didn't try for.
The camera is ok, again, nothing spectacular. Battery life is better than the last phone I had but not fantastic.
The camera is ok, again, nothing spectacular. Battery life is better than the last phone I had but not fantastic.
Overall, the only feature I love is the stylus. That's why I've stayed with this line of phones for yrs.
Value
3
Response from Samsung USBy R&R Team, June 5, 2026
Hello Chautumn, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how important your device is to you every day, and we would love to help you have the best possible experience with your device. We have provided a link to an article to help you troubleshoot the display responsiveness of your device. We have also shared a link to an article to help you with the camera features and settings for superior photos and videos. Lastly, we have provided a link to the Samsung Support Team to assist you further any time you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Like the ultra
on June 4, 2026
Posted by: MsbCupcake
[This review was collected as part of a promotion.] Had the s22 ultra and s24 ultra previously and liked them. I like how the Galaxy AI is more seemlessly incorporated into the s25 ultra features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25 Ultra! Galaxy AI!!
on June 4, 2026
Posted by: PhantomStudio
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a beautiful phone. I love it 100%. You can do do so much on it and its just my favorite phone. Thank you to, Galaxy AI!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun to use
on June 4, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I use my phone for everything...from streaming to gaming...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on June 4, 2026
Posted by: SamsungLove
[This review was collected as part of a promotion.] My phone goes everywhere and does everything with me. It wakes me up, and helps me wind down.. and stays charged up for any task I ask of it. Love Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra is ULTRA great!
on June 4, 2026
Posted by: Ally23
[This review was collected as part of a promotion.] I love my Samsung 25 Ultra! My family has been team Samsung since the 8 active. These are the best phones. It is durable, the battery lasts forever, the picture quality is AMAZING! Games and videos display crystal clear. The Galaxy AI is so helpful and convenient! I absolutely love my phone and watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid performer
on June 4, 2026
Posted by: Jungar
[This review was collected as part of a promotion.] Galaxy series has carved its name in mobile phone history. It stands for reliability, innovation, quality and returned value to the costumees.
Value
5
Written by a customer while visiting Samsung US