Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(25,862 Reviews)
Open Ratings Snapshot
Rating breakdown 25,862 reviews
5 Stars
22,192
4 Stars
2,849
3 Stars
494
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
Love Samsung cellphones
on June 4, 2026
Posted by: LovetheS25
[This review was collected as part of a promotion.] We have always had the Samsung cellphones and would highly recommend them. Clear pictures and awesome features. The AI feature is great !Both my husband and I have the S25 Ultra phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent choice
on June 4, 2026
Posted by: Antwuan
[This review was collected as part of a promotion.] I like howAI gives you an option to chose weather or not to use. I love the camera functions so many to chose from its incredibly.i also like the sleek design of the phone, memory could be better!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best camera! User friendl
on June 4, 2026
Posted by: Annilyzer177
[This review was collected as part of a promotion.] I LOVE my Galaxy AI features
I use Hey Google every day as my personal assistant.
Some I don't even know I have. But the ones I do use makey life souch easier!! Circle to Search
​Now Nudge & Now Bar
​Now Brief
​AI Select
​Communication & Language
​Live Translate
​AI Call Screening
​Chat / Writing Assist
​Interpreter
​Content Creation & Photo Editing
​Photo Assist (Generative Edit)
​Creative Studio
​Audio Eraser
​AI ISP & ProVisual Engine
​Organization & Note-Taking
​Note Assist
​Transcript Assist
This is the best phone I've ever had in my life.
Who knew I'd be able to do this much with a tiny electronic device that fits in the palm of my hand.
There's no limits to the information I can learn and tasks it can do for me in a day.
This phone has made my life so much easier!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Will never go with a different phone
on June 4, 2026
Posted by: Mahmud87
[This review was collected as part of a promotion.] This is the most amazing phone ever.
I always get the new one as soon as it comes out.
Samsung did an amazing job like always
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Camera
on June 4, 2026
Posted by: Deadlyjewel
[This review was collected as part of a promotion.] Great size. Even better camera, lovevthatc19x zoom for bird watching.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Phone
on June 4, 2026
Posted by: ForrestFire
[This review was collected as part of a promotion.] Have had galaxy devices for several interactions. The s25 ultra continues the trend of powerful, reliable phones. Wish the stylus was still Bluetooth connectivity as the quality has diminished slightly but overall the phone is still great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy ai is fantastic
on June 4, 2026
Posted by: Samsunglove
[This review was collected as part of a promotion.] The galaxy ai is super intuitive and incredibly helpful. I love being able to find out any information about anything I take a picture of.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI & Performance that enhance everyday life
on June 4, 2026
Posted by: Lovelife
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has become an essential part of my daily routine. I use it throughout the day for work, entertainment, and staying connected, and it consistently delivers an excellent experience.
The display is outstanding for streaming movies, watching sports highlights, and browsing content, with sharp detail and vibrant colors. Performance is fast and reliable, whether I'm multitasking between productivity apps, attending video meetings, or managing daily tasks.
One of my favorite features is Galaxy AI. I use it to help summarize information, improve written messages, and streamline everyday tasks, which saves time and makes the device feel even more useful. The AI-powered tools integrate naturally into my workflow and enhance productivity without adding complexity.
The camera system is another highlight. It captures detailed photos in a variety of lighting conditions, and the zoom capabilities are especially impressive. Battery life easily supports a full day of use, even when combining work, media streaming, photography, and communication.
Overall, the Samsung Galaxy S25 Ultra combines premium hardware, powerful performance, Galaxy AI features, and an exceptional camera system into a device that has had a positive impact on my daily life. It is one of the most complete and enjoyable smartphones I have used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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