Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(25,869 Reviews)
Rating breakdown 25,869 reviews
5 Stars
22,197
4 Stars
2,851
3 Stars
494
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
My favorite
on June 4, 2026
Posted by: Kertea
[This review was collected as part of a promotion.] I use my Samsung device every day for streaming shows, managing work emails, and keeping up with family. Galaxy AI has been a huge help with writing messages and summarizing notes quickly. The camera quality and battery life make this my go-to device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy s25 ultra is a great phone.
on June 4, 2026
Posted by: UtraLove
[This review was collected as part of a promotion.] I love my device. It's great for streaming, gaming, and galaxy ai is very helpful. The camera quality of this phone is really good, I could probably make movies with it. I definitely recommend this device to anyone looking for a Samsung device. The galaxy s25 ultra is the best phone I've had so far. 10 stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too skinny screen & trouble moving photos off
on June 4, 2026
Posted by: jill
from texas
Expertise:Expert
I wanted a larger screen phone, to photo & video. However, they ONLY made the phone longer, NOT wider. This was super disappointing because it does not help me, it does not fix my issue with the taller subject not fitting into the horizontal format well enough. I wanted the width of the Galaxy Note. Also, there is NO removable memory card. What does this mean for a photographer? It means I'm continually having to plug it into the computer to remove. But there is a very frustrating error that keeps occuring when I cut and paste to totally remove the files offf of my phone. Instead of removing them, it copies them over, so then the photos/videos are still on the phone after hours of waiting. And I'm then worried about deleting them off-- I just worry about it, so I end up making duplicate copies attempting it again. The only thing that seems to work is a cut and paste of a smaller number, but I don't have hours to sit there. And no, I don't want to pay more and more for cloud storage. I am just overall disappointed with not being able to utilize removable memory cards (and have the water resistance which really is important to me and was missing in the note.) I wish Samsung would fix it so that the photos were easier to transfer without all of these stupid errors. It will also believe some files were moved into a folder when they are not moved yet causing me to have to create new folders.. It's just a huge bummer if you take a lot of photos and videos. It makes me wish to buy a REAL camera.
Response from Samsung USBy R&R Team, June 5, 2026
Hey Jill, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your device is to you every day for a range of different tasks. If you are looking for a wider display size, the Galaxy Z Fold Series of devices, especially the Galaxy Z Fold7 has that wider display size, as well as the addition of the 200MP camera for amazing photos and videos. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you on your data transfer to your computer or other devices to help you feel confident that you will not be losing any of your photos and videos when they are deleted off your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ive been with samsung all my life and I love the p
on June 4, 2026
Posted by: Superman297
[This review was collected as part of a promotion.] When I was going through phones back then samsung was my go to because its good at saving my info I dont have lags I dont get bugs its been an improvement through the years I love samsung always will; love the team love the support they show us they listen to the fans ! Will be samsung till I die ! 💯❤️ you guys have saved me through my years ! Keep improving and moving!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on June 4, 2026
Posted by: Merknlerp
[This review was collected as part of a promotion.] This phone is dope. The camera is second to none. I use it for work every day and the pictures are crisp and clear. The Galaxy AI works extremely well. I use it to summarize documents for work and it hasn't let me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, very easy to use, great pictures
on June 4, 2026
Posted by: PDXDude2026
[This review was collected as part of a promotion.] Absolutely love the galaxy 25+ very easy to use and open up notes when needed, has very good picture quality for many events.
Quality of the pixels on the phone are very good for gaming to watching movies, sound quality is very good love listening to music or watching YouTube, you can hear and see the difference between older generation phones and the galaxy 25+.
Overall Absolutely love the phone and the many new things I find it can do everyday
Quality of the pixels on the phone are very good for gaming to watching movies, sound quality is very good love listening to music or watching YouTube, you can hear and see the difference between older generation phones and the galaxy 25+.
Overall Absolutely love the phone and the many new things I find it can do everyday
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is great! I recommend!
on June 4, 2026
Posted by: AriesSagTaur
[This review was collected as part of a promotion.] The S25 Ultra is amazing for me because I do Art and it has so many features that help me with my creativity. There's the camera which has an amazing quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 4, 2026
Posted by: ShakiaChanel
[This review was collected as part of a promotion.] Every single phone that I've had has been a Galaxy phone. They are my absolute favorite. I always upgrade to the next phone. I love the s25 ultra even though the s26 is out I haven't felt the need to upgrade this phone. Galaxy AI feature is incredible! Currently my only issue is that I lost the stylist for my phone and I can't replace it.
Value
5
Written by a customer while visiting Samsung US