Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(25,876 Reviews)
Open Ratings Snapshot
Rating breakdown 25,876 reviews
5 Stars
22,203
4 Stars
2,852
3 Stars
494
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
4 out of 5
4
The camera is extremely good.
on June 3, 2026
Posted by: Headnodd
[This review was collected as part of a promotion.] Video quality is great when watching movies or sports on device
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on June 3, 2026
Posted by: Meigore
[This review was collected as part of a promotion.] I think is an excellent product because help me with AI to resolve a lot of problems daily, using "Galaxy AI" in my S25 Ultra everyday working and putting my goals in order.
I'm happy to have an intelligent phone to help me everyday and recommend other people to buy and have similar experiences.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the Samsung Galaxy S25 Ultra!
on June 3, 2026
Posted by: StacH0126
[This review was collected as part of a promotion.] I love my S25 Ultra, the features are amazing. The picture quality is so clear and using AI to alter images is fun!
I tried an S25, but the screen was too small for my liking. I would definitely say choose any model and make it Ultra all the extra frills are definitely superb!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on June 3, 2026
Posted by: Samsungleadstheway
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra, and it is hands-down the best smartphone I've ever owned. Samsung has truly raised the bar with this device. The display is absolutely stunning, the performance is lightning fast, and the battery easily keeps up with even my busiest days.
One of my favorite features is Galaxy AI. It's not just a gimmick—it genuinely makes everyday tasks easier and more efficient. From helping me write messages and summarize information to intelligent photo editing and search features, Galaxy AI feels like having a personal assistant built right into my phone. It's quickly become something I use every day and would hate to be without.
The S Pen is another feature that sets the S25 Ultra apart from every other phone on the market. Whether I'm taking quick notes, signing documents, editing photos, or just jotting down ideas, the S Pen is incredibly convenient and responsive. Once you get used to having it, it's hard to imagine using a phone without it.
The camera system is phenomenal, producing sharp, vibrant photos in virtually any lighting condition. Whether I'm capturing family memories, outdoor adventures, or everyday moments, the results consistently impress me
Samsung knocked it out of the park with the Galaxy S25 Ultra. Between the incredible hardware, powerful Galaxy AI features, and the unmatched versatility of the S Pen, this phone delivers an experience that is second to none. I couldn't be happier with my purchase and highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the BEST out there.
on June 3, 2026
Posted by: Melodylight
[This review was collected as part of a promotion.] I've been using my Samsung Galaxy device every day, and one of the features I enjoy most is Galaxy AI. It helps me stay productive with quick writing assistance, smart search features, and useful photo-editing tools.
I use my device for streaming movies and TV shows, watching sports, browsing the web, and staying connected with family and friends. The display is bright and vibrant, making videos look great, while the battery lasts long enough to get me through a busy day.
For work and school tasks, the phone handles multitasking smoothly, allowing me to switch between apps without any issues. I also enjoy gaming on it because of the responsive performance and immersive screen.
Overall, my Samsung device combines performance, reliability, and innovative Galaxy AI features that make everyday tasks easier and more enjoyable. It's been a great companion for entertainment, productivity, and communication.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING phone!
on June 3, 2026
Posted by: Bgoldinc
[This review was collected as part of a promotion.] This phone is nothing short of amazing! I love samsung products and havent found a reason to change. Ive had a samsung phone since the S2. They consistently get better and better. Now that there is "Galaxy Ai" it makes my day a whole lot easier. It handles tasks that used to take me hours, in minutes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is GREAT
on June 3, 2026
Posted by: Rebel97
[This review was collected as part of a promotion.] I really like the cameras, very detailed, Galaxy AI has been helpful with creating shopping lists and editing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra
on June 3, 2026
Posted by: BabyGirl
[This review was collected as part of a promotion.] I love the many features it has and the stylus. I've stayed with Samsung products for over ten years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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