Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(25,888 Reviews)
Rating breakdown 25,888 reviews
5 Stars
22,213
4 Stars
2,853
3 Stars
495
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Love Samsung
on June 1, 2026
Posted by: Agranny
[This review was collected as part of a promotion.] As a lover of Samsung products, this phone is out of this world. Not only is it simple to use it features are amazing. Not only do i use it for my primary phone, I also use it for social media, reading and streaming movies and shows while on road trips. It has a wonderful camera. From shots of the moon, sky and nature to capturing moments with family and friends. This amazing product has served me well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy AI
on June 1, 2026
Posted by: BabyDoll
[This review was collected as part of a promotion.] The Galaxy AI gives so much information on things you search for. Great feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ultra series never disappoints
on June 1, 2026
Posted by: Lostgirl
[This review was collected as part of a promotion.] The only complain I have is the stylus. It doesn't have the camera control and it does seem less precise than my s22ultra. I also miss the external storage option
Value
3
Response from Samsung USBy R&R Team, June 3, 2026
Hey Lostgirl, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how disappointing it can be when your device is not meeting your expectations in functionality. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with the camera shutter of your device. We have also provided a link to the Samsung Support Team to assist you if you are in need of storage expansion or want assistance with any other matters you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My best phone ever
on June 1, 2026
Posted by: Galaxy4life
[This review was collected as part of a promotion.] My galaxy s 25 is so easy to use. the pics are second to none. The a.i. features are very helpful and not complicated at all with the automatic translation in phone calls so helpful and the battery usage last longer than any other phone I've ever had i love my galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is everything I ever wanted
on June 1, 2026
Posted by: Serath
[This review was collected as part of a promotion.] This galaxy 25 ultra has been the biggest update on smartphones and I have always owned galaxies in the past but you can easily tell that with this one they have accomplished all expectations. It has everything looks, features and all! I am really enjoying the galaxy AI, especially for pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost another 5★ Samsung device
on June 1, 2026
Posted by: FayFaye
[This review was collected as part of a promotion.] The S25 Ultra is so very close to being yet another 5★ Samsung phone I adore. However, it falls just short of the S23 Ultra due to one major flaw and one moderate flaw. Unlike my faithful S23 Ultra, one singular fall and the S25 shattered the corner of the screen sending several hairline cracks across the screen. It has the same Ultra tough screen protector and same edge guard case as the S23 made to fit the S25. I cant count tge times my poor S23 face or corner-planted on a hard surface from a height with Zero damage. The overheating despite limiting/eliminating background processes its not pleasant.
Otherwise I very much enjoy the widge range of creative things that you can do with Galaxy AI. The increased photo capabilities are quite wonderful, especially with the updated editing features. The faster processing is an absolute must as well.
If not for the more brittle glass and heat issue it would say another 5 STAR product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable beast
on June 1, 2026
Posted by: BestCoach
[This review was collected as part of a promotion.] I love it. It’s super functional, it has never frozen on me, updates are not a problem, and the camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This model has an amazing camera and large screen
on June 1, 2026
Posted by: Steveo
[This review was collected as part of a promotion.] With my s25 ultra Samsung I love streaming movies and shows on its large screen with unbelievable display and the sound quality it nice and loud and clear and crisp. very fast touch reaction its amazing so its perfect for playing my games and let me tell you about the pictures I capture on this phenomenal 100× zoom camera you can see the Canons with precise clearotism i love my Samsung device and I shall always come back.
Value
5
Written by a customer while visiting Samsung US