Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(25,674 Reviews)
Open Ratings Snapshot
Rating breakdown 25,674 reviews
5 Stars
22,074
4 Stars
2,828
3 Stars
479
2 Stars
139
1 Star
154
86%of customers recommend this product. 
(
1,025 out of 1,186
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
This product has not disappointed.
on June 5, 2026
Posted by: LoveMyGallaxy
[This review was collected as part of a promotion.] Using the device has been very easy and on going has been very useful in many ways. From gaming to photos to overall usage has been made easy and easily learning new features with new upgrades.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI is here!
on June 5, 2026
Posted by: jaimenor411
[This review was collected as part of a promotion.] The phone is fast and feature-packed. Its AI functions let me get the most out of my photos and notes, and help me organize my entire life. I love my Galaxy.
Voice-to-text translation features combine with my work to make my day-to-day life easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best samsung created.
on June 5, 2026
Posted by: Ironangel
[This review was collected as part of a promotion.] I stream myself playing pubg, use it for social media and a lot of photos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
ENJOY EVERYTHING today's Tech can offer - SAMSUNG
on June 5, 2026
Posted by: GizmoAlexander
[This review was collected as part of a promotion.] SAMSUNG MAKES MY LIFE EASIER...
BOTTOM LINE ___ PERIOD!
THAT IS LITERALLY ALL THAT NEEDS TO BE SAID. The software design on my Galaxy phone is so easy to work with and with Galaxy AI, I can pretty much AUTOMATE my ENTIRE DAY, but where would the fun be in that? I mean who REALLY wants to sleep late every day? And WHO REALLY WANTS TO JUST WATCH THEIR SAVINGS ACCOUNT GROW EVERY DAY? Yeah NOT ME EITHER! But if you needed it, you can find the definition of SARCASM anywhere online OR you could JUST ASK YOUR GALAXY PHONE...I am pretty sure it could verbalize it for you! I'm going to go back to sleep now!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on June 5, 2026
Posted by: Relis69
[This review was collected as part of a promotion.] Phone works great and has a lot of features that I have yet to fully utilize. The newest and best is the galaxy AI assistant during phone calls with unknown numbers. It screens the call for me and provides me with a transcript so I know who is calling ahead of time.
My only issue with it is that the battery seems to drain fast. It can last me all day on some days, and on others it only makes it to the afternoon before needing to charge. Also, the sound seems to be low even on the max volume.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THIS PRODUCT MEETS ALL MY NEEDS
on June 6, 2026
Posted by: Rayminize
[This review was collected as part of a promotion.] I USE MY DEVICE FOR WORK, PERSONAL, CONTENT CREATION. ITS MY WHOLE LIFE STORED FOR EASY ACCESS, PERSONAL USE AND TOP NOTCH SECURITY. FROM FUN TO BANKING, CAPTURING BEST PHOTOS
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 6, 2026
Posted by: BettyWoo
[This review was collected as part of a promotion.] I love my phone and keep it with me.
Galaxy AI works well as does everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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