Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(26,249 Reviews)
Rating breakdown 26,249 reviews
5 Stars
22,511
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
The camera and ai features are top notch
on May 23, 2026
Posted by: Jmills
[This review was collected as part of a promotion.] Here’s a strong rave-style review you could post online or use on social media for the Samsung Galaxy S25 Ultra:
Writing
I’ve used a lot of phones over the years, but the Samsung S25 Ultra is on another level. The display is absolutely stunning — insanely bright, smooth, and crystal clear. The camera quality honestly feels professional, especially the zoom and night shots. Battery life easily gets me through the entire day, even with heavy use.
Performance is lightning fast with zero lag, and the AI features actually feel useful instead of gimmicky. Gaming, multitasking, videos, editing photos — this phone handles everything effortlessly. The build quality feels premium in every way, and the S Pen is still one of the best features Samsung offers.
Samsung really perfected the Ultra series with this one. If you want a phone that does EVERYTHING and does it exceptionally well, the S25 Ultra is worth every penny.
Writing
I’ve used a lot of phones over the years, but the Samsung S25 Ultra is on another level. The display is absolutely stunning — insanely bright, smooth, and crystal clear. The camera quality honestly feels professional, especially the zoom and night shots. Battery life easily gets me through the entire day, even with heavy use.
Performance is lightning fast with zero lag, and the AI features actually feel useful instead of gimmicky. Gaming, multitasking, videos, editing photos — this phone handles everything effortlessly. The build quality feels premium in every way, and the S Pen is still one of the best features Samsung offers.
Samsung really perfected the Ultra series with this one. If you want a phone that does EVERYTHING and does it exceptionally well, the S25 Ultra is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid titanium frame and excellent
on May 25, 2026
Posted by: Albert3838
[This review was collected as part of a promotion.] I have been using Samsung since Galaxy S3 until now I am currently using S25 ultra with solid titanium frame which I think is the best to endure physical damage. The new Galaxy AI app is fully functional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on May 25, 2026
Posted by: Whalessea
[This review was collected as part of a promotion.] This is my second galaxy phone.My first was an s twenty two ultra plus and now I have the s twenty five ultra plus. I love the camera.I love the ease of using, the ease of holding it in my hand.
As well as having the galaxy a I is a added bonus.
As well as having the galaxy a I is a added bonus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Built to last with life-changing accessibility!
on May 26, 2026
Posted by: caviarlavar
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a phenomenal phone that I fully plan on keeping for a very long time. First off, the battery life is amazing. I use my device constantly throughout the day for school, streaming my favorite shows, and keeping up with movies, and I never have to worry about finding a charger.
What really sets this phone apart for me is Galaxy AI. These features have had a massive impact on my daily routines by helping me navigate the world and manage my disabilities. From making everyday tasks more accessible to helping me stay organized with schoolwork, the AI integration provides genuine, practical support that makes a real difference in my life. It’s a powerful, reliable qualifying device that is worth every penny.
What really sets this phone apart for me is Galaxy AI. These features have had a massive impact on my daily routines by helping me navigate the world and manage my disabilities. From making everyday tasks more accessible to helping me stay organized with schoolwork, the AI integration provides genuine, practical support that makes a real difference in my life. It’s a powerful, reliable qualifying device that is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Definitely didn't worth to upgrade
on May 26, 2026
Posted by: TalkingFrog
[This review was collected as part of a promotion.] I’ve used every Ultra model from the S22 Ultra, S23 Ultra, S24 Ultra, and now the S25 Ultra — and honestly, this is the first one that genuinely disappointed me.
The phone itself is fast and premium, but the camera experience feels worse than previous generations in real everyday use. Photos often look overly processed, unnatural, and inconsistent. The zoom especially doesn’t feel as sharp or impressive as my older Ultras did. My S23 Ultra and even S22 Ultra gave me more natural-looking results more consistently.
I upgraded expecting Samsung to improve what made the Ultra series special, especially the cameras, but instead it feels like they focused too much on AI processing and lost some of the detail and realism the older models had.
For the first time, upgrading to the newest Ultra didn’t feel exciting — it honestly felt like a step backward in some areas, especially camera quality.
What worries me most is that now I’m honestly scared to upgrade to the S26 Ultra in the future. I used to upgrade every year excited to see improvements, but after this experience, I’m no longer confident the next model will actually be better.
Value
2
Response from Samsung USBy R&R Team, June 2, 2026
Hi there TalkingFrog, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the different camera settings and features to help you capture the best possible photos and videos with your device. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The 25 ultra is the most reliable and useful thing
on May 27, 2026
Posted by: MrAlan
[This review was collected as part of a promotion.] My 25 ultra is the most useful and reliable thing on me from making traveling and getting access to my things quickly, to keeping me entertained and focused. I use my phone as a remote controller for my TV, sound bar and everything samsung in my home I even get into the tvs at work and do as I want. I also love stunning on my friends with pictures of the moon or even clear pictures from nosebleeds seats at the dodger stadium. Plus with the Galaxy AI making things more accessible and quick to use especially if I want to edit photos or I need quick help on everyday things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is all around amazing.
on May 27, 2026
Posted by: Taymd95
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is Samsung's flagship beast — titanium build, massive 6.8-inch display, and that 200-megapixel camera. What really sets it apart is Galaxy AI, which brings serious smarts to the phone. It can translate calls in real time, summarize your notes, edit photos with a few taps, and even turn your doodles into full images. Zoom's on this phone too, thanks to Galaxy AI. You can automatically zoom in and out smoothly during video calls, with AI keeping your face centered even if you move. Gaming's awesome on your Samsung — the S25 Ultra has a Snapdragon 8 Elite chip, so it rips through games like Genshin Impact or Call of Duty at max settings. Enable Game Booster for performance mode, and the big 6.8-inch screen with 120 hertz refresh rate makes everything buttery smooth. For movies, crank up the brightness on that stunning display, pop on Galaxy Buds, and enjoy Dolby Atmos sound — it's basically a portable theater.
For work and school, use Samsung DeX to turn your phone into a desktop when you plug it into a monitor. Multitask with split screen, and Galaxy AI can summarize long docs or transcribe lectures in real time. The S Pen's perfect for taking quick notes in class, sketching diagrams, or editing documents with precision. Pair it with the big screen and you basically have a mini tablet for productivity. Don't forget, the battery life on the S25 Ultra is solid, you can game, watch movies, and handle schoolwork all day without stressing about a charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from s21+
on May 27, 2026
Posted by: Jay11v
[This review was collected as part of a promotion.] I definitely enjoy the upgrade from the S21+. The galaxy Ai feature has been useful.
Value
5
Written by a customer while visiting Samsung US