Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(28,300 Reviews)
Rating breakdown 28,300 reviews
5 Stars
24,272
4 Stars
3,145
3 Stars
542
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Been a Galaxy fan ever since they came out. This i
on March 3, 2025
Posted by: Jose1975
[This review was collected as part of a promotion.] Seamless connection with my Galaxy Buds seamless connection with my Galaxy Watch great device, and I can't wait to get the next generation of cell phone. Hopefully, galaxy ultra twenty six love the samsung lines of phones and products like headphones and watches.I will always be at fan
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI is insane
on March 3, 2025
Posted by: Mousetrap85
[This review was collected as part of a promotion.] Just the AI translation capabilities make this phone worth it for anyone that works in customer service! I interact with customers that don't speak English on a regular basis and the live translation over the phone and in person is invaluable! The now brief feature has made my daily scheduling much smoother! The audio eraser is super cool too! My grandson ended up crying over a video and it was really easy to get rid of!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this Galaxy s25 ultra phone.
on March 3, 2025
Posted by: Liskaylin
[This review was collected as part of a promotion.] Easy to handle, simple and the sound is better than my s22 ultra. Many extras from, photo editing, putting photos into memory folders. Much faster to switching from one app to another. The sPen no longer works off Bluetooth but, no biggy. Not missing much on that. The screen color is vibrant. Love it! The most power in you hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
EXPERIENCE
on March 3, 2025
Posted by: Kvel92
[This review was collected as part of a promotion.] The phone is great, fast, good screen size, memory but when it comes to battery life it should be better.
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Hey there Kvel92, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with speed, memory, and functionality of your new device. The battery of your device should increase over time as the battery adjusts to your usage habits. We have provided a few links to articles to help you with the battery life of your device, if this is not your experience. We have also shared a link to the Samsung Support Team if this experience continues and you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
samsung galaxy s25 ultra the best
on March 3, 2025
Posted by: ADAME95
[This review was collected as part of a promotion.] 100% recommended Samsung Galaxy S25 Ultra, the best in mobile phone technology. I am a fan of SAMSUNG
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, fantastic
on March 3, 2025
Posted by: Eli2cali
[This review was collected as part of a promotion.] Excellent product, I love this phone, great features, the image is amazing. This phone is faster, take a beautiful pictures, great quality.
I am happy with my new phone and headphones.
I am happy with my new phone and headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features with ai features
on March 3, 2025
Posted by: Anonymous
I do recommend to everyone and it has awesome features and I love the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back the bluetooth on S Pen
on March 3, 2025
Posted by: Itchyboy17
[This review was collected as part of a promotion.] Hey please bring back the bluetooth feature on S Pen so that I can use it on capturing camera when I'm alone travelling thanks
Value
4
Response from Samsung USBy R&R Team, March 5, 2025
Hi there Itchyboy17, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable specific features of your device are to you for your travels. We have provided a link to the full device manual to help you discover the hand gestures and voice commands you can use with your camera for hands free photo and video taking. We have also shared a link to the Samsung Support Team if you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US