Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(26,250 Reviews)
Open Ratings Snapshot
Rating breakdown 26,250 reviews
5 Stars
22,512
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
Powerful phone for work and everyday use
on May 17, 2026
Posted by: UltraYunior
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra every day for work, entertainment, photos and social media, and it has been an amazing experience so far. The performance is extremely fast, the battery easily lasts all day, and the display looks incredible for videos and gaming.
One of my favorite features is Galaxy AI. It makes everyday tasks much easier, especially when editing photos, searching quickly, and organizing content. The camera quality is also impressive, especially in low light and zoom shots.
The S Pen is very useful for taking quick notes and staying productive during the day. Overall, the Galaxy S25 Ultra feels premium, reliable, and powerful for both work and personal use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love This Phone
on May 17, 2026
Posted by: Spinnerc92
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra sets a new standard for premium Android flagships by refining design ergonomics, maximizing processing power, and pushing the boundaries of mobile photography. Galaxy AI has fundamentally shifted the smartphone experience by transforming native device tools into intelligent, contextual assistants. Instead of acting like a standard standalone voice chatbot, it functions as a deeply integrated layer across communication, productivity, and media suite ecosystems.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great piece of tech
on May 17, 2026
Posted by: William
[This review was collected as part of a promotion.] First off I have to mention samsung ai has some of the best features built right into this phone. From the Ai editor to touching up your favorite photos or videos. Which leads me into my favorite feature most of all in this phone, its cameras! I take some of the most vibrant and beautiful photos with my s25 ultra. Paired with samsung ai and you have the perfect match! It is also great at everything else of course, from watching YouTube or browsing social media to playing your favorite mobile games and watching your favorite streamers. Another one of my favorite features is the button less fingerprint reader, making unlocking my device a breeze. So quick, so easy, so simple. I would always recommend samsung and their galaxy line of phones as they are always innovating and always pushing the boundaries of what can be done with mobile devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Samsung phone review
on May 17, 2026
Posted by: NurseAmy
[This review was collected as part of a promotion.] This is the best phone I have ever used. The camera is great and the pictures turn out crisp. I like the larger size because I personally have bigger hands so it is more comfortable for me to use. I will keep this phone for years to come. I have always enjoyed this series and have always tried to stay with Samsung phones.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I game alot and love this phone for it
on May 17, 2026
Posted by: S0ULCRAFT3R40
[This review was collected as part of a promotion.] I like using the galaxy ai for many things even setting up character builds on the games I play it is so useful my kids love it aswell. Would recommend it to anyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 ultra review
on May 17, 2026
Posted by: WC1971
[This review was collected as part of a promotion.] Great buy, battery last long, fast, in my opinion is worth the money you pay. Use it for normal work.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product BUT
on May 17, 2026
Posted by: AmericanDad
[This review was collected as part of a promotion.] I really enjoy every feature as they all work well BUT I am VERY disappointed that there's NO REMOVABLE STORAGE
& NO REMOVABLE BATTERY.
YES, I know these phones haven't had these features in years but I'm STILL upset about it.
... I'm so disappointed in the removal of these 2 features that,
If it weren't for the S-Pen, I would probably buy a NON Samsung phone in protest.
HOWEVER, Samsung is the only company with a phone that has a built in pen.
Also, as cool as your Ai features are,
I don't really use most Galaxi AI features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on May 18, 2026
Posted by: Spiderbabe
[This review was collected as part of a promotion.] Love the ability to be able to use a stylus pen when needed, the size is good, not too big and not real small. Love, love, love the AI feature. I've used it to create pictures and a couple short videos but the best is the help I got for court paperwork in a custody battle. Solid gold!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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