Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,858 Reviews)
Rating breakdown 23,858 reviews
5 Stars
20,464
4 Stars
2,625
3 Stars
451
2 Stars
145
1 Star
173
86%of customers recommend this product.
(
1,128 out of
1,314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
4
Not the worst
on May 11, 2026
Posted by: Elizabeth
[This review was collected as part of a promotion.] Runs slow. Will go straight to voicemail. Have to restart often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone one issue though
on May 11, 2026
Posted by: Mutantlegecy
[This review was collected as part of a promotion.] I Love my s25 ultra there is only one issue I have and that is that it doesn't use the s pen gesture if it still had those like the s24 ultra does it would be a 5 star from me every other aspect of this phone is phenomenal.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A POWER House Device!
on May 11, 2026
Posted by: SHOWCASEbyJW
[This review was collected as part of a promotion.] Galaxy AI- just took it all off- setting new precedent- ushering in new standards of what a smartphone should be!
The overall design esthetics- clean and lean!
The flowing interfaces- smooth and sleek!
The essence- of pure awesomeness!
The graphics- the audio!
You'll love it!
- J.W.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on May 11, 2026
Posted by: Layla23
[This review was collected as part of a promotion.] I am truly impressed with this device; it offers an exceptional user experience. The design is both elegant and functional, fitting comfortably in the hand. Its capabilities are remarkable, exceeding my expectations in every way. I have found it to be an indispensable tool for both work and personal use. This product is genuinely a testament to outstanding engineering and thoughtful innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than happy
on May 11, 2026
Posted by: MrNothing
[This review was collected as part of a promotion.] For starters the "galaxy ai" system is rather helpful, especially when just trying to be quick with tasks.
I use my galaxy s25 ultra for literally everything, obviously a phone, but much more. The camera has been reliable and impressive on many occasions. The speed never fails, no lag concerns even multitasking between apps. I use it to stream with live on twitch or just managing the stream. As well as record, edit, and run my YouTube channel through it. I plan on getting s26 ultra as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and smooth.. awesome camera.
on May 11, 2026
Posted by: KraazyPete
[This review was collected as part of a promotion.] This phone is an amazing step up from the 5yo flagship phone I previously had. It's faster smoother the video is so bright and vivid. The photos I've taken are so good you'd think I used my digital camera instead of a phone. I love the stylus and the ease to adjust my photos removing unwaunted items. I had doubts I'd be happier with this investment but after a few weeks I'm so glad I did. My signal is superior to any before and it's obvious with streaming and large data files what a difference it is. Solid well built and what a performer. I can't say enough about the features and the AI is a game changer. I find asking for a simple thing and get more material on a given subject than I ever expected. The build quality is the only reason I haven't moved to the 26 Ultra.. this is a quality I don't see enough of. I have several Samsung products in my home but this one never leaves my side. If you have an opportunity to have an Ultra like this one, you won't find flaws. It's just a solid phone with all the bells and whistles. Great work Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better Phone
on May 11, 2026
Posted by: Sed4576
[This review was collected as part of a promotion.] This phone was a vast improvement from the 22 ultra I had. The battery life is a great improvement. I use my device to control three different medical devices, and the battery has held up
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5