Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(22,835 Reviews)
Rating breakdown 22,835 reviews
5 Stars
19,586
4 Stars
2,499
3 Stars
444
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
This product has great features.
on April 13, 2026
Posted by: Swarleytheobold
[This review was collected as part of a promotion.] I love the Samsung S series I've been using it in place of my broken PC forever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on April 13, 2026
Posted by: Muzzy88
[This review was collected as part of a promotion.] Everything is Great! Love my new device. My upgrade is perfect for everything and excellent. Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stop waiting! Get one!
on April 13, 2026
Posted by: Bluntsbird
[This review was collected as part of a promotion.] Samsung makes the best phone hands down. Sleek comfortable and capable. Love the speed and picture quality. Samsung AI pairs up perfectly to help with all my tasks, editing and any question i fould ever need a quick answer to. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my Samsung S25 Ultra!! Outweighs anything
on April 13, 2026
Posted by: LadyDi55
[This review was collected as part of a promotion.] This S25 Ultra mobile phone far outweighs any models I've had in the past, and i thought they were pretty good! Lots of Apps & quick features. A perfect handheld size for me. My absolute favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but nothing innovative or new
on April 13, 2026
Posted by: AlexVill46
[This review was collected as part of a promotion.] Was same as S24 with even less features on S pen which were removed for some reason? Front camera is really bad compared to other competitors which i know you guys have the capability to do better. But please go back to innovation thats what androids are known for.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hi there AlexVill46, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations in specific features. We have provided links to articles to help you with the different camera settings and features for your device, and discover the redesigned S Pen features available on your device. We have lastly provided links to the complete manual and the Samsung Support Team to help you fully discover your device, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on April 13, 2026
Posted by: Bensmom
[This review was collected as part of a promotion.] I love my S25Ultra... One of the best phones I have ever had. With all of the features, you can do about anything at a touch.. I love the Galaxy AI feature... I am still learning to use it, but what it can do is impressive... Waiting for my new S26 at my service provider. This is a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My All Time Favorite Samsung
on April 13, 2026
Posted by: Yoceeoman14
[This review was collected as part of a promotion.] My S25 Ultra cell phone is so far head and shoulders above all of my other prior Samsung phones its unbelievable. So many great features. So much info. Its like a mini lap top. The color and high definition is tops. So many options to use. I customized several instances that weren't available before. None better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The New standard for phones.
on April 13, 2026
Posted by: Frump21
[This review was collected as part of a promotion.] The S25 Ultra strikes an impeccable balance between luxury and usability. Measuring approximately 162.8 x 77.6 x 8.2mm and weighing a svelte 218g (down from the S24 Ultra's 233g), it feels noticeably lighter and more comfortable in the hand without sacrificing that signature Ultra presence. The titanium frame is robust yet refined, with flatter edges that echo premium design cues while maintaining excellent ergonomics. Samsung's choice of materials—titanium combined with Gorilla Armor glass—delivers IP68 water and dust resistance, making it ready for real-life adventures.46b0d3
The "floating" camera lenses add a distinctive, futuristic flair, though the real star is the anti-reflective coating on the display. In bright Seattle sunlight or under harsh office lights, reflections are virtually eliminated, making the screen a joy to use outdoors. Available in stunning colors like Titanium Whitesilver, it exudes sophistication. The built-in S Pen remains a highlight, seamlessly stored in the chassis. It's precise for note-taking, sketching, or quick annotations, transforming the phone into a productivity powerhouse. Holding this device feels like cradling a piece of the future—solid, premium, and incredibly satisfying.a13eec
Display: A Visual Masterpiece
Samsung's 6.9-inch QHD+ Dynamic AMOLED 2X display is nothing short of breathtaking. With a resolution of 3120 x 1440 pixels, adaptive 120Hz refresh rate, and peak brightness that easily surpasses competitors, it is the standard.
The "floating" camera lenses add a distinctive, futuristic flair, though the real star is the anti-reflective coating on the display. In bright Seattle sunlight or under harsh office lights, reflections are virtually eliminated, making the screen a joy to use outdoors. Available in stunning colors like Titanium Whitesilver, it exudes sophistication. The built-in S Pen remains a highlight, seamlessly stored in the chassis. It's precise for note-taking, sketching, or quick annotations, transforming the phone into a productivity powerhouse. Holding this device feels like cradling a piece of the future—solid, premium, and incredibly satisfying.a13eec
Display: A Visual Masterpiece
Samsung's 6.9-inch QHD+ Dynamic AMOLED 2X display is nothing short of breathtaking. With a resolution of 3120 x 1440 pixels, adaptive 120Hz refresh rate, and peak brightness that easily surpasses competitors, it is the standard.
Value
5
Written by a customer while visiting Samsung US