Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,148 Reviews)
Rating breakdown 23,148 reviews
5 Stars
19,850
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
I love the camera
on April 13, 2026
Posted by: cdj2351
[This review was collected as part of a promotion.] this has been the best phone I've ever had! it takes amazing pictures and the ease at which I can take notes using the stylus is by far the fastest method I've used electronically. It fits all my needs and more not to mention the galaxy Ai feature that helps with any question I have or need. it truly is the greatest phone out right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone, one UI is garbage, not friendly
on April 13, 2026
Posted by: Thadius
[This review was collected as part of a promotion.] As title, fonts and size are a nightmare to change if at all, for those with poor eyes a menace, Samsung ignored pleas for changes for almost 2 years will not be buying again, Samsung spit in users and customers faces. UI vastly inferior to Gemini, erases Google data, done being a customer of such an arrogant ignorant company, good luck winning users back 🤬
Value
1
Response from Samsung USBy R&R Team, April 15, 2026
Hello Thadius, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We know that getting a new device can come with a learning curve and cause frustration as you try to align the settings to your needs and preferences. We have provided a link to the complete manual for your device to help you with your exploration and alignment. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So Fast with 16G of RAM
on April 13, 2026
Posted by: Metal10957
[This review was collected as part of a promotion.] The phone scrolls as fast as you can move your thumb. The Galaxy AI with Gemini is super fast. I love all the widgets that come preloaded. All in all, a wonderful phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy Overall!
on April 13, 2026
Posted by: Skeebert
[This review was collected as part of a promotion.] It has been sturdy and stayed in one piece despite me dropping it. No cracks or usage issues. If I could change anything it would be that the click pen stays inside rather than shooting out after a fall. Ive almost lost it a few times. My fault for being clumsy though!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product
on April 13, 2026
Posted by: Rickando
[This review was collected as part of a promotion.] Since I switched to the S5 Note. I have had a Note or Ultra. I dont plan to move from the Ultra as long as the product continues to provide this quality of a product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Apples are for teachers
on April 13, 2026
Posted by: Regi2You
[This review was collected as part of a promotion.] I wish I had made "the switch" sooner. I love everything about this phone. It definitely doesn't lack originality. I haven't had a device this forqard moving in so long. First, let's get into this camera. The quality and crispness in each photo and let's not talk about the zoom!!! I love how the android auto picks up very fast in my car compared to previous phones. The multiple screens on one screen is fantastic for a busy body like me. There are far too many favorites about this phone and not enough characters. I love how it works seamlessly with google because I use it with everything. Super easy to edit,receive,review files if you're an office person. The display...chefs kiss! You can turn the brightness down and still have a well lit display without compromising battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feature rich phone
on April 13, 2026
Posted by: Jamdown
[This review was collected as part of a promotion.] I appreciate the S-pen and the host of features including the Galaxy AI, but the battery life needs to be better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on April 13, 2026
Posted by: Fizbin
[This review was collected as part of a promotion.] Galaxy AI is great. I use my for gaming, streaming and watching movies.
Value
5
Written by a customer while visiting Samsung US