Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Amazing Compliment to my Life
on May 25, 2026
Posted by: ConsoleHog
[This review was collected as part of a promotion.] I use my galaxy device for pretty much everything. It's more than just a phone, it's my portal to my friends, to entertainment, to productivity and to games. It has nearly completly replaced my need for a laptop and with the new models and Samsung Dex, it likely will. I play my mobile games on 120hz refresh rate, enjoy blazing fast speeds and storage access, and charging that can get me to full from 0% on under an hour.
My galaxy phone is more than just a device, honestly. With galaxy Ai, it's a personal assistant, for setting alarms and reminders, editing photos and clips, and organizing memories.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the qulaity
on May 25, 2026
Posted by: RondaRae
[This review was collected as part of a promotion.] The camera on here is very detailed. Volume could use working and the system upgrades could be fewer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the 12GB and Memory of this phone!
on May 25, 2026
Posted by: BossBabe757
[This review was collected as part of a promotion.] Galaxy AI makes editing photos fun, however when drawing with S pen to Galaxy AI illustrations leaves a lot to be desired at this time. When I brought my brand new phone home, I was disappointed that the S pen that came with the phone did not work. Fortunately, I got a new one free of charge where I purchased the phone. I just wish the quality control was better from Samsung.
So far, I have had a few hiccups when trying to access 2 apps at the same time in split screen view, but the phone generally corrects itself after a few minutes.
So far, I have had a few hiccups when trying to access 2 apps at the same time in split screen view, but the phone generally corrects itself after a few minutes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Masterpiece
on May 25, 2026
Posted by: SchmitT
[This review was collected as part of a promotion.] This device is a masterpiece with Samsung AI built on top. The best android device possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 25, 2026
Posted by: Savagegur1
[This review was collected as part of a promotion.] I enjoy the galaxy AI features. I just started using it daily and enjoy how well it works for me. I do think my AI's battle eachother on the phone though. I use it to make phone calls. But when I say "hello google" it doesnt always respond. Overall great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very fast and responsive.
on May 25, 2026
Posted by: Tle103073
[This review was collected as part of a promotion.] This phone does everything. It has AI that works as an assistant in editing resumes or cover letters, editing or creating cool photos, and I even use it to help me write music. Samsung has definitely come a long way. The screen has awesome color and sound. The camera is basically a professional photo studio in the palm of your hand. I recommend this phone to anyone who needs to be proactive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on May 25, 2026
Posted by: Art3mis
[This review was collected as part of a promotion.] This phone has some great features including but not limited to: an amazing camera, seamless integration with other devices in the ecosystem (even some that arnt) and amazing AI driven software that can take notes edit images or even come up with completely new ones... best phone ive ever had
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 25, 2026
Posted by: AuntKaki
[This review was collected as part of a promotion.] My Samsung S25 Ultra is everything I need it to be and more. It takes great pictures. Galaxy AI works great. The sound and picture quality is fantastic. And the device is durable enough to withstand the many drops it has taken even with cheap cases.
Value
5
Written by a customer while visiting Samsung US