Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(21,728 Reviews)
Rating breakdown 21,728 reviews
5 Stars
18,641
4 Stars
2,365
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Match made in heaven
on March 30, 2026
Posted by: Torito
[This review was collected as part of a promotion.] Love the AI function. My battery and charging are more efficient. Vast improvement over my S23. I'm quite happy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera quality is like no other!
on March 30, 2026
Posted by: Tony96
[This review was collected as part of a promotion.] The camera quality is like no other phone. The pen design fits perfectly in the hand. With Galaxy AI, I am also able to edit my picture like a professional.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best Galaxy cell phone yet!
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought my Galaxy S25 Ultra this past year after my last Galaxy finally gave up the ghost. This has been such an exciting eye opener into the cell phones of today. I really love the Galaxy AI, it is so innovative and intuitive, it really makes task so much easier.
The cameras make picture taking a breeze. It has all of the same features of a high priced camera that I used to own. You can store so many pictures and videos that you will never run out of memory it seems. The video quality rivals every video camera I ever had, it is simply amazing!
You can add and use so many different Apps you will never run out of projects to keep you buy and entertained. I keep a few games to keep me entertained but there are so many to choose from. I can call, text and work in other Apps all at the same time.
I have almost always had a Galaxy phone for good reason, they simply are the best in my opinion. People have told me I should get that other top brand but, I simply will not do it. The Galaxy is so easy to learn and use, why would I choose any other. I bet you would say the same thing. I know there are more areas of this phone that should be mentioned but I can't think of them all nor is there room to talk about them here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I hate this phone!
on March 30, 2026
Posted by: Anonymous
This phone updates ridiculously too much. Everytime it updates I lose all kinds of stuff and it turns on all my notifications that I have off. Im sick of it and stuck with it. Now, in my texts, I dont have my normal emojis anymore. I guess Samsung and AI decided I dont need them because they replaced them with crap I dont like and will not use. Samsung is losing my interest. My TV speaks spanish, even though I have it set on english, it insists I need to see commercials in spanish. My phone updates and changes all MY stuff to what they THINK I should be uaing. I will be searching for a different brand of electronics.
Written by a customer while visiting Samsung US
Customer Rating
3
The features that the 25 had are not on this one
on March 30, 2026
Posted by: Nikkit
[This review was collected as part of a promotion.] I tried the galaxy AI once. The s pen does not take pictures anymore like the s24 ultra did. This feature was great for taking selfie and group pictures. Bring it back.
Value
3
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5