Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(21,032 Reviews)
Rating breakdown 21,032 reviews
5 Stars
18,051
4 Stars
2,288
3 Stars
404
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,118 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
4
All about my s25 ultra
on March 21, 2026
Posted by: BLUJAY
[This review was collected as part of a promotion.] Has a tattoo artist? It's been very helpful to have Galaxy's AI. It helped me prepare stencils and allies after i've drawn the original drawing, one of the things that I find is pleasing about the new s twenty five ultra is that you can't use the pen to take pictures from far distances like you could.With the note, an upgrade would be to fix that problem. Otherwise I find that this upgrade is pre.Standard to the last phone, there's not many new things that find that qualify to be more expensive than the last one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing products, samsung for life
on March 21, 2026
Posted by: BigSexy4eva
[This review was collected as part of a promotion.] Everything works flawlessly, and the new a I.What a difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded S22U to S25U in 2025
on March 21, 2026
Posted by: LongtimeSammyUser
[This review was collected as part of a promotion.] I love my Galaxy Ultras (and previously Notes). I was disappointed, however, that Bluetooth capabilities were removed from the SPen. That was a huge loss on this model. And I'm sure I'm not alone in that opinion.
Camera? Eh. It's okay. In some ways, it's good. But I often have issues with blurry edges for some reason. The center will be crystal clear but the outer edges are blurry. I can't figure out why. Also, I get chatter when it attempts to focus. That's annoying and sometimes I lose the shot while waiting for the chatter to subside.
I do somewhat like the AI interface at times. But other times, not so much. I do not want it popping onto the screen without being prompted by me. Stay in your lane, AI.
I DO NOT like Google messaging AT ALL. I much prefer Samsung messaging and I'm annoyed that we were basically forced into switching or risk our own safety. That was a bad deal if you ask me. If I wanted a Google phone, I would've purchased a Google phone.
Overall, though, I'm generally happy with the phone. But it's far from perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 21, 2026
Posted by: Koko33
[This review was collected as part of a promotion.] Galaxy AI is one of the most important daily help for me to get My daily work done as easy as possible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had so far
on March 21, 2026
Posted by: Silverback305
[This review was collected as part of a promotion.] So far this has been the best phone I have had in a while. I do not plan on upgrading anytime soon. Even the Galaxy AI is pretty awesome. I thought I would never use it, but now I can't go without it. Camera is awesome and battery life gets me through the day. I have no complaints at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 21, 2026
Posted by: 36trm36
[This review was collected as part of a promotion.] The galaxy ai is responsive and easy to use. The camera is excellent t as always. The pen is quite useful. Dont even need a computer when you have this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 21, 2026
Posted by: Gaga707
[This review was collected as part of a promotion.] Upgraded from s21fe and I'm happy to be back with the flagship s series. This is my 5th series phone my first was the S3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the s25 Ultra
on March 21, 2026
Posted by: LoveNewThings
[This review was collected as part of a promotion.] I have the Samsung S25 Ultra. I've had it for about a month now and I have no complaints. I am new to using the AI feature. It is very helpful in my day to day activities. To be able to freely speak and get answers is great. It helps with planning my schedule for the day and keeping me on track for events. I will say I wish the s pen still had Bluetooth. I was told I could use the s pen for the camera but that is not true.
I use my phone for basic day to day things like texting, calls, emails, alarms, watching movies, the calendar and taking notes. I really have to say this was a great upgrade from my s10 and I'm happy I made the switch. I'm sure there are many features I still need to explore and discover. I'm looking forward to finding new things in the coming months.
I use my phone for basic day to day things like texting, calls, emails, alarms, watching movies, the calendar and taking notes. I really have to say this was a great upgrade from my s10 and I'm happy I made the switch. I'm sure there are many features I still need to explore and discover. I'm looking forward to finding new things in the coming months.
Value
5
Written by a customer while visiting Samsung US