Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,286 Reviews)
Rating breakdown 27,286 reviews
5 Stars
23,389
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
3
just an updated camera
on March 24, 2025
Posted by: Speedy
[This review was collected as part of a promotion.] Just an updated camera. Nothing new over the S24 ultra.
Value
3
Response from Samsung USBy R&R Team, March 24, 2025
Hi Speedy, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that it can take time to discover all of the features of your new device and integrate them in to your usage. We have provided a link to the full device manual to help you discover the additional features of Galaxy AI and full capabilities of your ph one. We have also shared a link to the Samsung Support Team if any questions arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Verry Happy
on March 24, 2025
Posted by: Stigyytwo
[This review was collected as part of a promotion.] Great new phone. Had an ultra 23 and this 25 just feels better. Awesome photos and battery. Has cool new features like Audio eraser and AI powered Now Brief. Works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features with an amazing price!!!
on March 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung member since Note 4, the new Samsung S25 Ultra its a beast, the speed, the amazing features like magic eraser and gemini comes extremely handy, from young to adults, the s25 its the only phone you need for your every day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smart phone
on March 24, 2025
Posted by: Batzzz
[This review was collected as part of a promotion.] The Galaxy S25 Ultra impresses with seamless actions across apps, simplifying multitasking. Now Brief delivers smart, proactive information. The Audio Eraser is a boon for video creators, removing unwanted noise. Its stunning display and powerful performance make it a top-tier device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal
on March 23, 2025
Posted by: Skeptic710
[This review was collected as part of a promotion.] Im genuinely in love with this phone. 🙌 I recently upgraded from the s21. I usually keep the phones i have for a few years before upgrading, man have i been missing out. I love the integration of ai into the phone. The S pen is pretty cool too, makes me feel fancy when i scroll youtube lol. The ai wallpaper generator is top tier so no more boring wallpapers that everyone else has. Seamless actions across apps, amazing screen resolution, improved customizablility & audio eraser. I love this phone. The speak quality is insane too. I don't even use a Bluetooth speaker sometimes. Overall this phone is pretty cool would definitely recommend👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture and sound quality is amazing
on March 23, 2025
Posted by: NVCarpenter
[This review was collected as part of a promotion.] Many of the previous generations features have been brought over but I still feel this was a worth while upgrade. The sound quality on this generation seems so much better than my mS23+. Still getting use to the new AI stuff but it can be very useful if you know how to be intuitive with it. Another fine Samsung product, I am a happy customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 23, 2025
Posted by: Samsung007
[This review was collected as part of a promotion.] This new phone boasts incredible features that are sure to impress. The advanced camera technology captures stunning photos and videos. Its sleek design and vibrant display make it a true pleasure to use. The powerful processor ensures smooth performance for all your tasks. It's a device that seamlessly blends innovation and style.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing camera!!
on March 23, 2025
Posted by: Nakita024
[This review was collected as part of a promotion.] I got the Galaxy S25 Ultra, mainly for the 100X zoom camera, which works great if you can hold still enough. But the pictures are amazing.
I'm not so impressed with the talk to text feature. It doesn't separate my sentences. It adds a period in between words without spaces in places they don't belong, so it always looks like a web address.
It's never verbatim to what im saying. I have had to fix more mistakes on the talk to text on this phone than any other phone I've ever had.
The seamless action across apps is great. Everything transitions very smooth. I also like the now brief every morning, afternoon and evening. It gives me the weather which I love.
I haven't had a chance to use the audio eraser function yet, but im very excited to try it out. It could come in very useful if it works good.
All in all it is a great phone it has a few little minor kinks to work out, but I would definitely recommend this phone, Especially if your an avid android user
I'm not so impressed with the talk to text feature. It doesn't separate my sentences. It adds a period in between words without spaces in places they don't belong, so it always looks like a web address.
It's never verbatim to what im saying. I have had to fix more mistakes on the talk to text on this phone than any other phone I've ever had.
The seamless action across apps is great. Everything transitions very smooth. I also like the now brief every morning, afternoon and evening. It gives me the weather which I love.
I haven't had a chance to use the audio eraser function yet, but im very excited to try it out. It could come in very useful if it works good.
All in all it is a great phone it has a few little minor kinks to work out, but I would definitely recommend this phone, Especially if your an avid android user
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hey there Nakita024, we appreciate you taking time out of your day to share your experience of your new Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so thoroughly enjoying the usage of your new device, especially the camera and features of Galaxy AI. We have provided a link directly to the Samsung Support Team. These experts can work with you one on one through chat to assist you resolving the matter with your talk to text. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US