Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(19,912 Reviews)
Rating breakdown 19,912 reviews
5 Stars
17,130
4 Stars
2,157
3 Stars
373
2 Stars
115
1 Star
137
87%of customers recommend this product.
(
996 out of
1,146)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Reason for 2nd phone
on December 5, 2025
Posted by: Drelish06
[This review was collected as part of a promotion.] Loving my phone and all extra features. Especially like how easy I'm able to link my Samsung tablet and my phone together. Trying to find a reason to have 2 phones on hand, but with everything it does feels like I already do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra AI is good
on December 5, 2025
Posted by: LoveSamsungR
[This review was collected as part of a promotion.] I love the Galaxy AI part, and the phone is awesome. Easy to use, the screen is so bright and natural.
We love SAMSUNG ❤️ 😍 ROCK ALWAYS 😉
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Still need in charging system and earphones syste
on December 5, 2025
Posted by: John7993
[This review was collected as part of a promotion.] I using Samsung s25 ultra blue one from new come out after a couple months later I can't charge with cable just in Bluetooth. Earphones system also need to be better than this.
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hello John7993, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when you have a new device that is not operating as intended. We have provided a link to the Samsung Support Team and to your warranty information to assist you if the charging port on your device is not functioning. We would also love to hear from you again in the future with additional details regarding additional devices, and what enhancements you would like to see in future generations that are not currently available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
overall great
on December 5, 2025
Posted by: rudyirish
[This review was collected as part of a promotion.] Streaming, gaming and pic taking all are excellent
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone!!
on December 5, 2025
Posted by: Mn6gcguy87
[This review was collected as part of a promotion.] I mostly use my phone for gaming and social media and it has amazing storage, speed, and graphics are awesome! Galaxy AI took some getting used to but I got it figured out and it's a sweet feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 5, 2025
Posted by: Nanabluehawk
[This review was collected as part of a promotion.] I love my samsung S25 ultra the battery last long it has plenty of storage and the picture are awesome . I would recommend this phone to to people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on December 5, 2025
Posted by: Happigeorge
[This review was collected as part of a promotion.] I use my phone for work. The main reason I chose this phone was for the long battery and excellent pictures.
I am 80 years old and do not use the AI so I cannot read it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The storage is incredible
on December 5, 2025
Posted by: pammyjo30
[This review was collected as part of a promotion.] I use my phone for everything; I have to have it to be able to login at work because of 2FA, I listen to music and podcasts, I read ebooks, I play games, I scroll through social media, I watch videos and full television shows, take pictures and videos, message friends, and, of course, talk on the phone. If I walk off without my phone, I honestly feel like I won't be able to get through the day. And in many ways, I can't. I've been faithful to the Samsung Galaxy line for years, and haven't been disappointed yet.
Value
4
Written by a customer while visiting Samsung US